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Your business’ technology is a great tool, or at least it can be. Like any other part of business, getting value out of your business’ technology is essential. In order for you to see the kind of value from your tech that you’d expect, you first need to approach it by making good decisions. This month, we wanted to go over a few ways that you could fall into a trap with your IT.
The boss is the boss, and if you are the boss, all the big decisions will fall on your shoulders. Having said that, IT decisions should not be the purview of the CEO, President, or other authority alone. Big IT implementations or newly introduced technology should not be incorporated into a business based on the desire of just those in leadership positions. There should be a certain pragmatism behind any deployment, and should always be motivated by progress.
If you’re looking for some insight, you should turn to your employees. They are the ones with hands-on experience with your technology and use it to drive revenue. Ignoring employee input on production issues can have dire consequences; that includes technology decisions that have an effect on how your business operates.
Nothing lasts forever, including the technology that your business relies on, the protections that keep your data safe, or the relationships you maintain with your employees and customers. As a result, it is recommended that each of these undergo regular reviews to ensure that all is as it should be.
Doing so will help you to maintain your business’ functionality by preventing downtime and defending your data, while encouraging operations by helping you keep track of your most promising customers. Therefore, it should be clear that these reviews should be prioritized so that your business isn’t inadvertently hobbling itself.
It is important that a business doesn’t simply wait for its current technology to become outdated before a plan is made to update or replace it. Acknowledging that technology will eventually need to be cycled out and scheduling regular maintenance until that point will allow a business to be better prepared for such a time. On a related note, business leadership should always be keeping an eye on trends in IT, seeking out the input to guide them to the best possible option moving forward.
Digital Seattle can help you address all of these concerns, and more. Give us a call at (206) 709-9556 to find out what we can do for you.