The Greater Seattle Area IT Experts


We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help businesses like yours increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Managed IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

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Cloud Hosting Solutions

Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.

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Your data is your business...protecting it is ours.

At Digital Seattle, we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

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      • Who Are We?
      • Refer A Friend
      Who Are We?

      It's Nice To Know Who You're Working With, We Get That

      Digital Seattle understands that making a decision means putting your trust in us. We encourage you to find out more about our company and read testimonials from our many satisfied customers!

      About Digital Seattle
       

      Refer A Friend To Digital Seattle!

      Do you know someone who you think my benefit from our services? Let us know and we will get in touch with them!

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      What Our Clients Say

      • President
        Seattle, WA
        Building Owners and Managers Association Seattle King County

        Digital Seattle has been our computer technologies support partner since 2003 assisting us with our network setup and administration, IT support and even our upgrade purchases. Digital Seattle's support service has been prompt and reliable and they have always been able to meet our IT business needs.

      • Principal
        Seattle, WA
        Bohlin Cywinski Jackson

        We've found Digital Seattle's staff to listen carefully to our needs and to be highly responsive, knowledgeable, and innovative in their recommendations and service. We've worked with them for all of our technology needs ranging from installing infrastructure, servers… to maintenance, repair and planning. I would be delighted to recommend Digital Seattle for any of these services.

      • Office Manager
        Everett, WA
        Computer Power and Service, Inc.

        We've been using Digital Seattle for 6 years. What I like most... is how responsive, professional and friendly the staff is. Digital Seattle has made some technological recommendations for us that have worked incredibly well... The services that Digital Seattle provides leave us with a peace of mind with regards to frequent backups, the ability to reach an engineer in a short amount of time and their ability to solve our PC and network issues.

      • Administrative Assistant
        San Francisco, CA
        Alber Seafoods

        ... With past experiences, we were doubtful that we would be able to reach anyone for assistance. To our surpise though, regardless of the time, a tech will usually call us back within a reasonable amount of time to help us troubleshoot.. Digital Seattle is quick in responding to our IT needs. The techs are prompt and extremely patient, and have excellent team work... It makes people like me with very basic computer knowledge not feel intimidated or uncomfortable when working with them.

      • General Manager
        Seattle, WA
        Inn At The Market

        I like that the Digital Seattle team is trained in our technologies, they know our infrastructure. I can call and talk to them and get results- they are not rookies.

      Latest Blogs

      Free Windows 10 Upgrade Coming to an End on July 29th

      The problem here is that the upgrade is free at the moment, and waiting to upgrade until after the deadline comes with a charge of $119. While new devices can come with Windows 10 pre-installed, users of earlier Windows operating systems like Windows 7 or 8.x will have to pay to reap the benefits of this upgrade.

      Another intended change to Windows 10 comes with the Windows 10 Anniversary Update, a fancy name that comes with assorted improvements to the fan-favorite operating system. Some of these updates include:

      • An edgier Edge: Microsoft Edge has supposedly beaten Google Chrome in preview software tests, and has integrated functionality with Cortana for a high-quality user experience. Windows 10 is the only operating system to offer the new Microsoft browser, so if you want to use it, you should upgrade.
      • Windows Ink: This upcoming feature, called Ink Workspace, is basically a second Start menu, that allows users to doodle on their applications with a stylus. You’ll be able to jot down handwritten notes on your device’s screen, and save them as images, or “digital sticky notes.”
      • Improved Cortana functionality: Cortana has become a fully-functional digital assistant, and as such, Microsoft continues to add on features that make Cortana that much better. Some basic functionality, such as allowing the user to play music or dictate a note or reminder, will be available before the user logs in. Cortana also comes with specialized functionality for the Edge browser.
      • Windows Hello: Windows 10 also allows you to use your face as an authentication option for accessing your device. This feature, Windows Hello, gives the user access to the device either through fingerprint scanning, facial recognition software, or iris scanning, assuming that your device has the hardware required for performing these feats.

      Keep in mind that this is only a small amount of what could come with Windows 10’s anniversary update. Considering how it already has a significant following, Microsoft is sure to provide new features and extensive support. Here’s the kicker, though; once the free upgrade passes, it’ll cost you $119 for Windows 10 Home Edition, and $199 for Windows 10 Pro. Depending on the number of workstations your business has, you could potentially have a very costly upgrade bill to fit into your budget.

      If you’re still unsure about Windows 10, and how an upgrade will affect your business, reach out to Digital Seattle at (206) 709-9556.

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      Microsoft Sets Itself Up Nicely With Windows Store Loophole

      From a business perspective, it makes sense that Microsoft would do this. After all, the new operating system version makes it so that there are no digital means to keep employees from purchasing apps and other media on their workstations. Thus, Microsoft can make more money. The problem, though, is that company workstations are designed for work, not play. You don’t want your workstations cluttered with non-essential applications that don’t do anything other than take up space and cause employee distraction.

      Thus, the only real way to keep employees from using the Windows Store on the latest versions of Windows 10 is to spend more money, which some organizations will reel over. This development has forced administrators to consider adopting Windows 10 Enterprise if they’re adamant about removing access to the Windows Store on company systems.

      In a press release, Microsoft stated, "Windows 10 Pro offers a subset of those capabilities and is recommended for small and mid-size businesses looking for some management controls, but not the full suite necessary for IT pros at larger enterprises. The ability to block access to the Windows Store is typically for organizations who want more control over corporate-owned devices. This fits into the value of Windows 10 Enterprise."

      So, returning to our previous point, of course this change makes sense for Microsoft. Either they make money from your upgrade to Windows 10 Enterprise, or they make money from the apps, games, and other media downloaded by your end-users. So, what can a productivity-minded business owner do to remediate this issue?

      The easiest way to fix this problem is to implement some type of productivity-tracking solution, or perhap look into a web content filtering system that keeps employees from browsing dangerous or wasteful websites. The idea is that you want your employees to be held accountable for the time that they spend in the office, whether they’re on the clock and working diligently, or wasting time to whittle away the workday.

      Or, alternatively, perhaps Microsoft’s Windows 10 Enterprise solution really does suit your organization’s needs. This demands that you have a complete understanding of what your business’s specific needs are, and whether Microsoft’s Windows 10 Enterprise edition will be a boon or a hinderance.

      For assistance with your technology, and finding solutions that work for you, reach out to us at (206) 709-9556.

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      Tip of the Week: Forgot Your Wi-Fi Password? Here’s How to Find It

      Check the Router and Its Documentation
      Despite it being a best practice to immediately change your Wi-Fi router’s password, some people continue to use the default code that’s provided with the device upon setup. This is a dangerous practice, but at least it makes it easy to remember the password and distribute it to those who need it. Start by looking on the bottom of the router itself, or on any label attached to it. You should be able to see the default SSID, as well as the password.

      If you don’t see a label on the device, you can try to find documentation online for what the default password may be. Often times, you can find the default password in a manual that came with the device. Other times you may be able to find a list of common default passwords on the Internet. Once you’ve found it, make sure to change it immediately, as continuing to use unsecured credentials puts your network at risk. If this is the case, it also wouldn’t hurt to get your network audited by a trusted IT provider to determine if there are other potential threats and weaknesses.

      Find the Password to a Network You’re Connected To
      If you’ve already connected to a Wi-Fi network, Windows will remember the password that you used to connect to it. The tricky part is finding where this information is stored on your device. If you just want to find the password for the Wi-Fi network that you’re currently connected to, it’s simple enough.

      First, head to Network and Sharing Center, which can be found in the Control Panel. Or, you can just right-click on the wireless network icon in your taskbar. You should see the option for Open Network and Sharing Center appear. From here, just select the name of your wireless network, and a new window will open called Wi-Fi Status. From here, click on the Wireless Properties button, and navigate to the Security tab. Be sure to check the box, Show characters, and you’ll be able to see the Wi-Fi password.

      Keep in mind that you’ll, more often than not, probably need administrator privileges to see the network login credentials for your wireless network. Since you’re a business owner, you probably won’t have this problem, but if the need arises, have your team go through the proper channels (like contacting your internal or outsourced IT department) if they need access to the wireless password.

      For more great tips and tricks, subscribe to Digital Seattle’s blog.

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      Latest Blog Entry

      So you’ve gotten yourself some new hardware. That’s great, but what are you going to do with your old equipment? You need to make sure that you’re handling your old technology properly, and there may be ways for your old hardware to find a second life. Before chucking it in ...

      Latest News

      Digital Seattle Becomes Member of MSPAlliance!

      Digital Seattle joins vibrant global consortium of cloud, managed service providers and technology enabling vendors!

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