The Greater Seattle Area IT Experts

We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help businesses like yours increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Managed IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

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Cloud Hosting Solutions

Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.

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Your data is your business...protecting it is ours.

At Digital Seattle, we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

Managed IT Questions?

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      • Who Are We?
      • Refer A Friend
      Who Are We?

      It's Nice To Know Who You're Working With, We Get That

      Digital Seattle understands that making a decision means putting your trust in us. We encourage you to find out more about our company and read testimonials from our many satisfied customers!

      About Digital Seattle

      Refer A Friend To Digital Seattle!

      Do you know someone who you think my benefit from our services? Let us know and we will get in touch with them!

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      What Our Clients Say

      • President
        Seattle, WA
        Building Owners and Managers Association Seattle King County

        Digital Seattle has been our computer technologies support partner since 2003 assisting us with our network setup and administration, IT support and even our upgrade purchases. Digital Seattle's support service has been prompt and reliable and they have always been able to meet our IT business needs.

      • Principal
        Seattle, WA
        Bohlin Cywinski Jackson

        We've found Digital Seattle's staff to listen carefully to our needs and to be highly responsive, knowledgeable, and innovative in their recommendations and service. We've worked with them for all of our technology needs ranging from installing infrastructure, servers… to maintenance, repair and planning. I would be delighted to recommend Digital Seattle for any of these services.

      • Office Manager
        Everett, WA
        Computer Power and Service, Inc.

        We've been using Digital Seattle for 6 years. What I like most... is how responsive, professional and friendly the staff is. Digital Seattle has made some technological recommendations for us that have worked incredibly well... The services that Digital Seattle provides leave us with a peace of mind with regards to frequent backups, the ability to reach an engineer in a short amount of time and their ability to solve our PC and network issues.

      • Administrative Assistant
        San Francisco, CA
        Alber Seafoods

        ... With past experiences, we were doubtful that we would be able to reach anyone for assistance. To our surpise though, regardless of the time, a tech will usually call us back within a reasonable amount of time to help us troubleshoot.. Digital Seattle is quick in responding to our IT needs. The techs are prompt and extremely patient, and have excellent team work... It makes people like me with very basic computer knowledge not feel intimidated or uncomfortable when working with them.

      • General Manager
        Seattle, WA
        Inn At The Market

        I like that the Digital Seattle team is trained in our technologies, they know our infrastructure. I can call and talk to them and get results- they are not rookies.

      Latest Blogs

      Tip of the Week: Merge Your Mobile Devices and Stop Carrying 2 Phones

      Use Call Forwarding
      If the only reason you’re lugging around a second phone is because you need it to answer calls, then you can easily leave one phone behind by forwarding all incoming calls to the other phone. Virtually every cell phone has this feature. In Android (depending on your version), open the phone app > Call settings > Additional settings > Call forwarding, you’ll then select which call forwarding option you want and enter the phone number of the second device. Just remember to turn off call forwarding when you return to your other phone and no longer need it activated.

      Many VoIP phone systems let you automatically forward calls to cell phones. In some cases, you can even set up a schedule so after hours calls can be forwarded to your cell phone. Depending on your VoIP solution, you may just need to download an app.

      Mirror Text Messages
      While call forwarding is super easy to set up, forwarding your text messages is a little more complicated. Unlike call forwarding, the ability to mirror text messages between two devices doesn’t come as a standard feature on Android or iOS, which means that you’ll have to seek out the assistance of a third-party solution. One such text messaging mirroring solution is MySMS. The only drawback is that comes with a yearly fee of $9.99.

      Set Up Multiple Accounts on One Device
      Did you know that both Android and iOS devices allow users to set up multiple accounts on a single device? This may be an ideal situation if you want to add your work account to your personal device, or vice versa. Two things to keep in mind when doing this: 1) make sure to correctly set up important apps like calendar and email so you don’t get these mixed up, and 2) if you’re adding a work account, be sure to review your company’s mobile device security policy so you’re not putting sensitive data at risk.

      Sync Your Apps to the Cloud
      Whether you only have one smartphone and one PC, or you’re using two smartphones, a tablet, a laptop, and a workstation, it can be confusing to use multiple devices. If you’re looking to streamline your device usage, then syncing your cloud-based apps like Dropbox, Office 365, Google Drive, iCloud, etc., is the way to go. Otherwise, you’ll risk each device hosting critical data that can’t be accessed from other devices.

      By consolidating your mobile devices, you’ll reduce the risk of having the device you’re not using getting lost or stolen, and it will be much more convenient than having to switch back and forth between devices. Of course, when merging devices like this, you’ll want to make sure that you’re not leaking sensitive data, and that you’re in compliance with whatever security policies your company has in place.

      For assistance with this and all of your technology needs, call Digital Seattle at (206) 709-9556.

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      3 Considerations Every Business Owner Must Make When Implementing a BYOD Policy

      Approximately 92 percent of those who use BYOD claim to use their smartphones for work purposes at least once every week, while 40 percent of respondents from a survey by Software Advice found that they have ran into fewer technical problems with their personal devices. The idea is that users are more familiar with their own devices, which in turn leads to fewer technical hiccups and need for help desk support.

      Allowing your employees to connect to your in-house network and work using their personal devices can be beneficial, but you need to approach the risk in a realistic fashion. Your business should consider the following three restrictions to add to your organization’s Bring Your Own Device policy.

      Data and User Access
      The security of your data should be top priority when implementing a new technology solution, particularly with BYOD. It’s important to remember that the security of your data is only as optimal as the security of the devices accessing your data. Therefore, the more endpoints that are accessing your data, the greater the risk to your data. The natural solution is to limit the amount of devices that access data, but this isn’t feasible when you have a network filled with users who need access to specific data for their daily duties. Thankfully, BYOD policies and user management solutions allow your business to restrict access to certain data on a per-user basis, thus limiting users from accessing data which they have no business seeing. The result is greater security without compromising operations.

      Application Whitelisting/Blacklisting
      Certain applications will request access to data that may or may not be required for them to perform properly. A classic example is something like a smartphone flashlight application requiring access to your contacts or email address in order to function. A good BYOD policy should include a mobile device management solution that can whitelist and blacklist apps from accessing sensitive corporate data.

      Security Best Practices
      Employee education is an important part of implementing a BYOD policy. You need to make security second-nature for anyone who brings in their mobile devices, as their practices outside the office could have an effect on the way they use their devices on your network. Take the time to show them how to stay safe online, and be sure to quiz them regularly as to your preferred security best practices. Doing so protects your organization’s infrastructure and your employees’ personal devices, so it’s a win-win scenario. In fact, whenever an employee brings a new device to work, you should have either your IT department or an outsourced provider train them on how best to use it while in the workplace.

      As the number of devices in the workplace skyrockets, it’s better to embrace these changes than to ignore them entirely. To learn more about BYOD, reach out to us at (206) 709-9556.

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      Shhhh! Library of Congress Hacked

      The attack was launched on July 17th by a hacking group calling themselves the Turk Hack Team. The group used a DDoS attack to shut down the Library of Congress website and hosted systems, including, the Copyright Office, Congressional Research Service, and other sites.

      What makes this attack so sobering is that it could have been prevented if the Library's IT systems were properly managed and updated. This revelation caused a shakeup of the Library’s leadership, along with a call from government officials for an overhaul of the Library’s outdated IT systems. Until these updates are completed, those who rely on the Library of Congress to gather crucial information may find themselves stuck with an inefficient system.

      Looking all the way back to 2002, the Library of Congress has a reputation for the chronic mismanagement of its IT systems, which includes the mishandling of contractors and the miscalculation of IT budgets. Much of the blame lies with the library's leadership, a head librarian of 28 years who showed patterns of resisting the latest IT solutions. The librarian’s anti-technology attitude was even seen on a personal level as they refused to use email.

      This mismanagement of the library's IT is no secret around Washington DC. In a 2015 report, the Government Accountability Office (GAO) criticized the library’s infrastructure and demanded that they hire permanent employees to oversee their IT systems, which comes with a budget of $120 million. To give you a window into the library's mismanagement, consider the fact that, in the library’s report filed to the GAO, they claimed to have had less than 6,500 computers in their possession, yet the GAO found the actual number to be closer to 18,000.

      In another telling example of the Library’s technology woes, it was found that another government department overseen by the Library of Congress, the Copyright Office, still has many of its important records card-catalogued. While the library’s paper-based card catalogue may be safe from foreign hackers, it’s certainly an inefficient way to run a major institution.

      Businesses that don’t prioritize in updating and maintaining their IT infrastructure can learn a lot from this major data breach. Hackers are first and foremost looking for organizations with outdated IT systems. Companies that fit this bill are considered easy targets, or “low-hanging fruit.” Alternatively, businesses that implement current IT solutions, update their systems, and make network security a priority will be passed over by hackers like yesterday’s jam. To get this kind of protection and oversight for your business, call Digital Seattle today at (206) 709-9556.

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      Latest Blog Entry

      For most things in life, two is better than one--except when it comes to smartphones. Anyone who’s ever tried juggling a work-issued phone and a personal device understands how real this struggle can be. Are you experiencing this multi-phone dilemma? Here are some tips to he...

      Latest News

      Digital Seattle Adds More Competencies To Their Preferred Partner Status!

      Digital Seattle Inc. Announces that we have become a Preferred Partner in Dell's PartnerDirect program, certified in Network Security, Servers, and Workstations.

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