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Managed IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

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Cloud Hosting Solutions

Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.

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Your data is your business...protecting it is ours.

At Digital Seattle, we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

Managed IT Questions?

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      • Who Are We?
      • Refer A Friend
      Who Are We?

      It's Nice To Know Who You're Working With, We Get That

      Digital Seattle understands that making a decision means putting your trust in us. We encourage you to find out more about our company and read testimonials from our many satisfied customers!

      About Digital Seattle
       

      Refer A Friend To Digital Seattle!

      Do you know someone who you think my benefit from our services? Let us know and we will get in touch with them!

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      What Our Clients Say

      • President
        Seattle, WA
        Building Owners and Managers Association Seattle King County

        Digital Seattle has been our computer technologies support partner since 2003 assisting us with our network setup and administration, IT support and even our upgrade purchases. Digital Seattle's support service has been prompt and reliable and they have always been able to meet our IT business needs.

      • Principal
        Seattle, WA
        Bohlin Cywinski Jackson

        We've found Digital Seattle's staff to listen carefully to our needs and to be highly responsive, knowledgeable, and innovative in their recommendations and service. We've worked with them for all of our technology needs ranging from installing infrastructure, servers… to maintenance, repair and planning. I would be delighted to recommend Digital Seattle for any of these services.

      • Office Manager
        Everett, WA
        Computer Power and Service, Inc.

        What I like most is how responsive, professional and friendly the staff is. Digital Seattle has made some technological recommendations for us that have worked incredibly well... The services that Digital Seattle provides leave us with a peace of mind with regards to frequent backups, the ability to reach an engineer in a short amount of time and their ability to solve our PC and network issues.

      • Administrative Assistant
        San Francisco, CA
        Alber Seafoods

        ... With past experiences, we were doubtful that we would be able to reach anyone for assistance. To our surpise though, regardless of the time, a tech will usually call us back within a reasonable amount of time to help us troubleshoot.. Digital Seattle is quick in responding to our IT needs. The techs are prompt and extremely patient, and have excellent team work... It makes people like me with very basic computer knowledge not feel intimidated or uncomfortable when working with them.

      • General Manager
        Seattle, WA
        Inn At The Market

        I like that the Digital Seattle team is trained in our technologies, they know our infrastructure. I can call and talk to them and get results- they are not rookies.

      Latest Blogs

      Are Consumers Really Going to Benefit from 5G in 2019?

      How 5G Is Overhyped

      More than anything else, 5G is technology that will improve wireless networks. They might experience less latency, have faster speeds, and higher efficiency, but it’s true that these changes might not be as considerable as once thought. In the words of Sprint’s chairman and former CEO Marcelo Claure, the primary difference between 4G LTE and 5G will be like the jump from black and white to color TV.

      The many advancements made possible through 5G, like smart cars and cities, are in fact possible without 5G connectivity. Eric Xu, the current chairman of Huawei, has claimed that consumers will see no real difference between 5G and the current state of things.

      This, combined with the fact that the United States pays some of the highest rates for mobile connectivity, means that users will likely have to pay an exorbitant amount for 5G connectivity.

      How Carriers Are Leveraging 5G to Their Advantage

      Cell carriers Sprint and T-Mobile have proposed a merger that would attempt to combine their resources for the future of 5G connectivity; in more specific terms, to “win the race.” That being said, government regulators are hesitant, as it effectively reduces the number of major mobile carriers in the country from four to three. Meanwhile, both of these companies have claimed to be able to produce 5G independently for a long time, and Tom Wheeler, a former FCC Chairman, believes that reducing the competition for this technology is a dangerous prospect: ““The ‘China is winning on 5G’ argument of Sprint and T-Mobile is creative, and probably the only rationale they could concoct after the government twice before rejected their proposal to reduce national wireless competition from four providers to three.”

      The United States ranks 62nd in 4G speeds, and this is mostly due to the limited competition and high fees associated with this service. 5G may be a crucial step forward, but it might not be as big a game changer as those in the industry make it out to be. What are your thoughts on this? Let us know in the comments.

      Learn More

      Remote Maintenance Can Severely Reduce Downtime

      The Word is Proactive

      The saying is, “kicking myself”. It is used after something terrible happens and you are going over the steps you didn’t take that would have kept that terrible thing from happening. There is a word for this type of step, and the word is proactive. To be proactive, you first have to be aware.

      Awareness is a big deal in any situation, but in risk assessment, it is crucial. The larger the perceived risk, the more aware you need to be about it. In the case of your business’ IT, there are a lot of (very quickly) moving parts, and any of them can cause your business to stop rolling along like the well-oiled machine it is. It would be a shame if that one iffy component fails leaving you paying your staff to sit around and twiddle their thumbs. This is why you need to be proactive.

      Proactive IT Maintenance

      The idea of proactive IT maintenance is now decades old. Essentially, when one of your business’ core computing apparatuses is compromised it can really hamstring your business’ ability to create revenue. In fact, downtime is one of the most expensive parts of dealing with technology malfunctions. With proactive maintenance, you can begin to see your hardware functioning better, your network clear from threats, and your business’ productivity grow.

      How does Digital Seattle’s proactive maintenance accomplish this? Simple, using state-of-the-art monitoring and management software, our experienced technicians use its dynamic automated tools to check every critical piece of technology for inefficiencies. If we come across hardware that isn’t working up to expectations, we’ll do our best to sort the problem out so that your IT doesn’t cause any downtime.

      Patch Management

      Aside from downtime, software vulnerabilities can cause a lot of headaches for any business. If the software you depend on hasn’t been updated with the latest threat definitions and software patches, there could be trouble. As a part of our proactive maintenance platform, we make sure that the tools you use to be productive are updated, eliminating vulnerabilities and providing effective productivity, management, and collaboration tools to your business.

      If you are interested in learning more about our proactive IT maintenance and what type of monetary and productivity benefits a comprehensive IT service can provide, call Digital Seattle today at (206) 709-9556.

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      What is Managed by a Managed Service Provider

      Break-fix IT management was largely considered a waste of resources, as it would mean your organization was waiting until your technology was already failing before seeking assistance. This would mean experiencing downtime while waiting for someone to resolve the issue, which further adds to the cost of the incident.

      Preventative managed IT provided by a managed service provider, or MSP, is the better alternative, as it means you are effectively preventing IT issues from becoming problems in the first place. What this does is that it mitigates the possibility of downtime, along with all of its expenses. The problem is that this kind of IT isn’t possible unless you have a team dedicated to making sure that your technology is operating as intended.

      Outsourcing this responsibility to a managed service provider is a great way make up for a deficit in your IT management. Some of the services offered by a managed service provider include, but are not limited to:

      • Server hosting
      • Cloud hosting and management
      • Data backup and disaster recovery
      • Email hosting
      • Network maintenance, monitoring, and management
      • Security monitoring and deployment
      • And more!

      Simply put, a managed service provider manages anything technology-related you want them to. Whether it’s something as complicated as deploying a new software or hardware solution or a task as simple as setting up an email account, you can bet that any managed service provider will be able to provide stellar assistance with any of your business’ technology issues. In many ways, a managed service provider is a company that provides even further solutions, as you’re leveraging the expertise of trained, professional IT technicians who understand fully the amount of trust you are placing in them to manage your technology behind the scenes.

      Digital Seattle can be the managed service provider that is right for your business. To learn more about the services we offer, reach out to us at (206) 709-9556.

      Learn More

      Our Partners

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      Latest Blog Entry

      The fourth generation of wireless technology has lingered for a long time, but with the advent of fifth generation wireless technology, it’s becoming apparent that it will be the next big thing. The issue with this idea, however, is that most device manufacturers are using t...

      Latest News

      Digital Seattle Adds More Competencies To Their Preferred Partner Status!

      Digital Seattle Inc. Announces that we have become a Preferred Partner in Dell's PartnerDirect program, certified in Network Security, Servers, and Workstations.

      Read more ...

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