The Greater Seattle Area IT Experts

We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help businesses like yours increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Managed IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

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Cloud Hosting Solutions

Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.

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Your data is your business...protecting it is ours.

At Digital Seattle, we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

Managed IT Questions?

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      • Who Are We?
      • Refer A Friend
      Who Are We?

      It's Nice To Know Who You're Working With, We Get That

      Digital Seattle understands that making a decision means putting your trust in us. We encourage you to find out more about our company and read testimonials from our many satisfied customers!

      About Digital Seattle

      Refer A Friend To Digital Seattle!

      Do you know someone who you think my benefit from our services? Let us know and we will get in touch with them!

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      What Our Clients Say

      • President
        Seattle, WA
        Building Owners and Managers Association Seattle King County

        Digital Seattle has been our computer technologies support partner since 2003 assisting us with our network setup and administration, IT support and even our upgrade purchases. Digital Seattle's support service has been prompt and reliable and they have always been able to meet our IT business needs.

      • Principal
        Seattle, WA
        Bohlin Cywinski Jackson

        We've found Digital Seattle's staff to listen carefully to our needs and to be highly responsive, knowledgeable, and innovative in their recommendations and service. We've worked with them for all of our technology needs ranging from installing infrastructure, servers… to maintenance, repair and planning. I would be delighted to recommend Digital Seattle for any of these services.

      • Office Manager
        Everett, WA
        Computer Power and Service, Inc.

        We've been using Digital Seattle for 6 years. What I like most... is how responsive, professional and friendly the staff is. Digital Seattle has made some technological recommendations for us that have worked incredibly well... The services that Digital Seattle provides leave us with a peace of mind with regards to frequent backups, the ability to reach an engineer in a short amount of time and their ability to solve our PC and network issues.

      • Administrative Assistant
        San Francisco, CA
        Alber Seafoods

        ... With past experiences, we were doubtful that we would be able to reach anyone for assistance. To our surpise though, regardless of the time, a tech will usually call us back within a reasonable amount of time to help us troubleshoot.. Digital Seattle is quick in responding to our IT needs. The techs are prompt and extremely patient, and have excellent team work... It makes people like me with very basic computer knowledge not feel intimidated or uncomfortable when working with them.

      • General Manager
        Seattle, WA
        Inn At The Market

        I like that the Digital Seattle team is trained in our technologies, they know our infrastructure. I can call and talk to them and get results- they are not rookies.

      Latest Blogs

      This NSA Employee Made a Mistake. How Hackers Exploited it is Worrisome

      An investigation performed by the FBI points to the source of the hack coming from an individual associated with the NSA, like an employee or a contractor. However, unlike the infamous NSA-employee-turned-fugitive case of Edward Snowden, it looks like this most recent data breach wasn’t an attempt at whistleblowing. Instead, it’s more likely that the breach resulted from the sloppy handling of sensitive files.

      Whether the mishandling of the NSA files was an intentional act or not has yet to be determined. Although, what we do know is how they were mishandled. Apparently, the responsible party left the tools on a remote computer during an operation--three years ago! If the tools were removed from the remote PC like they were supposed to be, this whole crisis could have been avoided. To say that this is unfortunate is an understatement, seeing as the stolen tools allow users to exploit systems from Fortinet Inc. and Cisco Systems.

      Since the news of the hack became public knowledge, patches for these systems have been released, thus minimizing the damage that can be enacted by hackers using the stolen tools. Although, as is the nature of security patches, organizations that put off installing them will continue to be at risk until they do so, giving hackers ample motivation to seek out and exploit these negligent companies.

      Currently, the FBI is looking into the possibility that the employee intentionally left these tools exposed so the Shadow Brokers could obtain them. However, the information thus far points to the employee making an honest mistake, seeing as the worker reported their mistake shortly after making it. Considering then how these events played out, the NSA actually comes out looking bad since they didn’t report the threat to the affected software manufacturers after learning about it; another misstep that could have resolved the problem much sooner.

      The takeaway here for business owners is how easy it is for an innocent mistake by you or one of your employees to put your company’s sensitive information at serious risk. Often times, much attention and resources are given to protecting an organization from external threats, like hackers of the Shadow Broker nature, while too little attention is given to training staff on how to properly handle data. When it comes to having an airtight cybersecurity plan, your company must protect itself from every threat, and from every angle.

      To make sure your network is fully protected, reach out to Digital Seattle at (206) 709-9556.

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      Is it Time to Rethink the 8-Hour Workday?

      To understand this shift, let’s look to the origin of the eight-hour workday. The Industrial Revolution gave birth to a shorter, more productive workday. It all started with a Welsh activist named Robert Owen, who in 1817 argued for “Eight hours labor, eight hours recreation, eight hours rest.” It seemed like a radical idea at the time. Workdays often exceeded 12 hours, and lasted for as long as 16 hours or longer. However, the Ford Motor Company in the early 20th century revolutionized the workplace with the implementation of the eight-hour workday, while also doubling wages.

      As you might imagine, the increased productivity that this resulted in was immense, and significantly improved both work ethic and working conditions. Just think about how today’s workplace can learn from this development. A study, which analyzed 2,000 full-time office workers, indicates that your employees might only be productive for as few as three hours a day. This might be shocking to hear, but when you consider how many distractions are in the office, you shouldn't be surprised. Here are some of the distractions that the study found were most prominent:

      • Reading news websites: 1 hour 5 min
      • Checking social media: 44 min
      • Discussing non-work-related things with coworkers: 40 min
      • Searching for new jobs: 26 min
      • Taking smoke breaks: 23 min
      • Making calls to partners/friends: 18 min
      • Making hot drinks: 17 min
      • Texting or instant messaging: 14 min
      • Eating snacks: 8 min
      • Making food in office: 7 min

      Of course, some of these distractions could easily be removed through use of a content filtering system on your network. This can block access to time-wasting or inappropriate websites like Facebook, Twitter, BuzzFeed, those that host pornography, and many others, with the primary goal of retaining productivity and ensuring that your employees don’t visit potentially dangerous websites.

      Would the world benefit from cutting the workday once again to achieve a higher level of productivity and worker satisfaction? Who knows; but the least you can do is implement a content filtering solution to keep your team focused. To learn more, reach out to us at (206) 709-9556.

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      Tip of the Week: Merge Your Mobile Devices and Stop Carrying 2 Phones

      Use Call Forwarding
      If the only reason you’re lugging around a second phone is because you need it to answer calls, then you can easily leave one phone behind by forwarding all incoming calls to the other phone. Virtually every cell phone has this feature. In Android (depending on your version), open the phone app > Call settings > Additional settings > Call forwarding, you’ll then select which call forwarding option you want and enter the phone number of the second device. Just remember to turn off call forwarding when you return to your other phone and no longer need it activated.

      Many VoIP phone systems let you automatically forward calls to cell phones. In some cases, you can even set up a schedule so after hours calls can be forwarded to your cell phone. Depending on your VoIP solution, you may just need to download an app.

      Mirror Text Messages
      While call forwarding is super easy to set up, forwarding your text messages is a little more complicated. Unlike call forwarding, the ability to mirror text messages between two devices doesn’t come as a standard feature on Android or iOS, which means that you’ll have to seek out the assistance of a third-party solution. One such text messaging mirroring solution is MySMS. The only drawback is that comes with a yearly fee of $9.99.

      Set Up Multiple Accounts on One Device
      Did you know that both Android and iOS devices allow users to set up multiple accounts on a single device? This may be an ideal situation if you want to add your work account to your personal device, or vice versa. Two things to keep in mind when doing this: 1) make sure to correctly set up important apps like calendar and email so you don’t get these mixed up, and 2) if you’re adding a work account, be sure to review your company’s mobile device security policy so you’re not putting sensitive data at risk.

      Sync Your Apps to the Cloud
      Whether you only have one smartphone and one PC, or you’re using two smartphones, a tablet, a laptop, and a workstation, it can be confusing to use multiple devices. If you’re looking to streamline your device usage, then syncing your cloud-based apps like Dropbox, Office 365, Google Drive, iCloud, etc., is the way to go. Otherwise, you’ll risk each device hosting critical data that can’t be accessed from other devices.

      By consolidating your mobile devices, you’ll reduce the risk of having the device you’re not using getting lost or stolen, and it will be much more convenient than having to switch back and forth between devices. Of course, when merging devices like this, you’ll want to make sure that you’re not leaking sensitive data, and that you’re in compliance with whatever security policies your company has in place.

      For assistance with this and all of your technology needs, call Digital Seattle at (206) 709-9556.

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      Latest Blog Entry

      One of the biggest hacks of 2016 was the United States National Security Agency, by a hacking group calling themselves the Shadow Brokers. This hack came to light after tools belonging to the NSA were discovered on the black market. How could a data breach of this magnitude ...

      Latest News

      Digital Seattle Adds More Competencies To Their Preferred Partner Status!

      Digital Seattle Inc. Announces that we have become a Preferred Partner in Dell's PartnerDirect program, certified in Network Security, Servers, and Workstations.

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