The Greater Seattle Area IT Experts

We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help businesses like yours increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Managed IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

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Cloud Hosting Solutions

Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.

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Your data is your business...protecting it is ours.

At Digital Seattle, we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

Managed IT Questions?

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      • Who Are We?
      • Refer A Friend
      Who Are We?

      It's Nice To Know Who You're Working With, We Get That

      Digital Seattle understands that making a decision means putting your trust in us. We encourage you to find out more about our company and read testimonials from our many satisfied customers!

      About Digital Seattle

      Refer A Friend To Digital Seattle!

      Do you know someone who you think my benefit from our services? Let us know and we will get in touch with them!

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      What Our Clients Say

      • President
        Seattle, WA
        Building Owners and Managers Association Seattle King County

        Digital Seattle has been our computer technologies support partner since 2003 assisting us with our network setup and administration, IT support and even our upgrade purchases. Digital Seattle's support service has been prompt and reliable and they have always been able to meet our IT business needs.

      • Principal
        Seattle, WA
        Bohlin Cywinski Jackson

        We've found Digital Seattle's staff to listen carefully to our needs and to be highly responsive, knowledgeable, and innovative in their recommendations and service. We've worked with them for all of our technology needs ranging from installing infrastructure, servers… to maintenance, repair and planning. I would be delighted to recommend Digital Seattle for any of these services.

      • Office Manager
        Everett, WA
        Computer Power and Service, Inc.

        We've been using Digital Seattle for 6 years. What I like most... is how responsive, professional and friendly the staff is. Digital Seattle has made some technological recommendations for us that have worked incredibly well... The services that Digital Seattle provides leave us with a peace of mind with regards to frequent backups, the ability to reach an engineer in a short amount of time and their ability to solve our PC and network issues.

      • Administrative Assistant
        San Francisco, CA
        Alber Seafoods

        ... With past experiences, we were doubtful that we would be able to reach anyone for assistance. To our surpise though, regardless of the time, a tech will usually call us back within a reasonable amount of time to help us troubleshoot.. Digital Seattle is quick in responding to our IT needs. The techs are prompt and extremely patient, and have excellent team work... It makes people like me with very basic computer knowledge not feel intimidated or uncomfortable when working with them.

      • General Manager
        Seattle, WA
        Inn At The Market

        I like that the Digital Seattle team is trained in our technologies, they know our infrastructure. I can call and talk to them and get results- they are not rookies.

      Latest Blogs

      Tech Term: Opening the Spam Folder

      Why Spam?
      Spam can lead to a considerable amount of wasted time and assets, as well as provide a convenient medium of transportation for threats like malware and viruses. So why is it named after spam, everyone’s favorite canned lunch meat? One theory claims that the folks over at the University of Southern California’s computer lab named it after spam for some unknown reason--perhaps they simply thought it was a funny analogy to make.

      The more accepted theory is that spam comes from the Monty Python song. Both the song and spam messages have a lot in common, being both highly repetitive and offering no real substance.

      Where Spam Came From
      It’s not clear where spam messages first came from. Some believe that spam messages first became a thing on March 31st, 1993. A Usenet user named Richard Depew accidentally posted 200 of the same message to a newsgroup. These messages were then called spam by another user, and Depew used the term in his apology, cementing its terminology.

      Another theory regarding the name spam comes from multi-user dungeons, or MUDs, which were a type of chat room named after the role-playing game Dungeons and Dragons. These users would fill these chat rooms with a large quantity of unwanted content. Even the MUDers, as they were called, coined these junk messages spam.

      There are two other theories related to spam involving Bitnet Relay, a 1980s chat system, and TRS-80, another use of the aforementioned Monty Python song to annoy users.

      Types of Spam
      Below, you’ll find the various types of spam that you could potentially encounter:

      • Email spam: Email spam messages are likely the most recognizable form of spam. Spam emails contain all sorts of junk that can make navigating your inbox a complete nightmare. Thankfully, there are regulations put into place that keep spam out of inboxes to an extent, but you can always integrate better solutions and software to augment the sorting of spam emails.
      • Texting spam: In much the same way, texting spam is a way to get unwanted messages through to people. It’s interesting to note that emergency texts don’t constitute spam. Similar to how email spam works, the CAN-SPAM Act also applies to text spam.
      • Comment spam: Comment spam is a bit different in nature from the previous two types. You may have noticed some comments that seem unwanted or “spammy” in nature, such as those advertising the selling of products or simply off-topic.

      As always, you don’t want to be dealing with spam carelessly. If your business could use assistance preparing for spam, contact Digital Seattle for (206) 709-9556.

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      A “Disaster” Covers More Than You’d Think

      Cost of Data Loss
      The total cost of your disaster scenario is the only real way to know just how much work needs to be done to get back into a favorable position following a loss. Of course, the type of disaster that you suffer from is going to play a major part in how much it will cost your business. A hardware failure is arguably the least costly data loss scenario, but it can still be a devastating event. You’ll have to replace a workstation or server unit, but the kicker is the data that’s stored on the device, as well as how much time you’re paying your workers for when they can’t do their jobs due to a situation like this.

      Other kinds of disasters have much greater impact on the way that your organization recovers from a loss scenario. Imagine how much damage could be caused by a flood or a fire. Not only would your data infrastructure be affected, but so too would your organization’s physical computing infrastructure. It’s hard to work when you don’t have a place to be productive. Would you be able to relocate? How much would it cost to repair your workplace, or rent out a new one? It’s likely that all of these costs could compound and create a major problem for an unprepared budget.

      Once data security is involved, you have the potential for a lot more trouble, especially regarding the price tag of resolving these issues. The information stolen could drastically affect how much your business stands to lose from a disaster. Some of the more costly information that could be stolen include credit card numbers, personally identifiable information, and secure personal records like a person’s health information. This data loss could even mean having to deal with regulatory fines related to HIPAA compliance laws or otherwise. Being known as a company that leaks sensitive information can also harm your reputation, which makes working with your business a significant risk for any potential clients.

      Downtime can also be a major factor in determining how bad a disaster can be. In essence, downtime is any time that your business isn’t working as you intend it to, and it can have multiple layers of depth. It’s one thing for an employee not being able to access important information, but another entirely if your entire workforce can’t work properly due to the Internet or electricity being down. Basically, anytime when your business isn’t making money or being productive, it’s in a state of downtime. You need to do everything in your power to make sure this doesn’t happen.

      One of the best ways to ensure that your business suffers minimal downtime is by implementing an enterprise-level data backup solution. Digital Seattle can help you with business continuity to make sure that your organization isn’t derailed by a disaster scenario. To learn more, reach out to us at (206) 709-9556.

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      Where There’s Data Loss, There’s Trouble

      Data Loss Implies More than Just Lost Data
      While there is no denying that, when considered alone, data loss is a critical blow to your business, there are additional effects that are caused by data loss that can be more problematic. First and foremost, you have your employees to consider.

      You’d be hard-pressed to find a task in business operations today that didn’t require data in some way, shape, or form. Considering this, try to calculate a rough estimate of the impact that a critical bit of data being lost would cause. This is dependent upon what kind of data was lost. If the data belonged to a client, the sensitivity of the data would be important to consider. There’s even an online tool available to help establish if an incident has gone over the parameters outlined in your agreement.

      Furthermore, the value of data factors into other considerations as well, that may not immediately come to mind during a data loss event.

      Other Concerns, Regarding Customer Confidence
      Never mind losing the data for a moment - what happens to the customers whose data you’ve lost?

      First, let’s consider how you would likely react if a business you had entrusted your data with suddenly came to you explaining that your data was just gone. How would you react?

      There are a lot of factors that ensure that your contacts will find out, as well. Many industries are beholden by law to inform their business associates that their data has been breached. These legal requirements are also influenced by the state one does business in, what data is stored, even how the data loss took place.

      As a result, you could easily find yourself struggling with a public relations nightmare, further impacting the confidence of your customers and clients.

      To prevent this all from happening, you need to have the right solutions in place. Digital Seattle can deploy a comprehensive backup and disaster recovery solution. To get started, give us a call at (206) 709-9556.

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      Latest Blog Entry

      Spam is a tricky subject to talk about, as it seems everyone has a different definition for it. Yet, most have come to the conclusion that spam is a bad thing. For today’s Tech Term, we want to delve deep into the different kinds of spam out there, as well as theorize where ...

      Latest News

      Digital Seattle Adds More Competencies To Their Preferred Partner Status!

      Digital Seattle Inc. Announces that we have become a Preferred Partner in Dell's PartnerDirect program, certified in Network Security, Servers, and Workstations.

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