The Greater Seattle Area IT Experts

We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help businesses like yours increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Managed IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

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Cloud Hosting Solutions

Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.

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Your data is your business...protecting it is ours.

At Digital Seattle, we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

Managed IT Questions?

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  • Comments
      • Who Are We?
      • Refer A Friend
      Who Are We?

      It's Nice To Know Who You're Working With, We Get That

      Digital Seattle understands that making a decision means putting your trust in us. We encourage you to find out more about our company and read testimonials from our many satisfied customers!

      About Digital Seattle

      Refer A Friend To Digital Seattle!

      Do you know someone who you think my benefit from our services? Let us know and we will get in touch with them!

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      What Our Clients Say

      • President
        Seattle, WA
        Building Owners and Managers Association Seattle King County

        Digital Seattle has been our computer technologies support partner since 2003 assisting us with our network setup and administration, IT support and even our upgrade purchases. Digital Seattle's support service has been prompt and reliable and they have always been able to meet our IT business needs.

      • Principal
        Seattle, WA
        Bohlin Cywinski Jackson

        We've found Digital Seattle's staff to listen carefully to our needs and to be highly responsive, knowledgeable, and innovative in their recommendations and service. We've worked with them for all of our technology needs ranging from installing infrastructure, servers… to maintenance, repair and planning. I would be delighted to recommend Digital Seattle for any of these services.

      • Office Manager
        Everett, WA
        Computer Power and Service, Inc.

        We've been using Digital Seattle for 6 years. What I like most... is how responsive, professional and friendly the staff is. Digital Seattle has made some technological recommendations for us that have worked incredibly well... The services that Digital Seattle provides leave us with a peace of mind with regards to frequent backups, the ability to reach an engineer in a short amount of time and their ability to solve our PC and network issues.

      • Administrative Assistant
        San Francisco, CA
        Alber Seafoods

        ... With past experiences, we were doubtful that we would be able to reach anyone for assistance. To our surpise though, regardless of the time, a tech will usually call us back within a reasonable amount of time to help us troubleshoot.. Digital Seattle is quick in responding to our IT needs. The techs are prompt and extremely patient, and have excellent team work... It makes people like me with very basic computer knowledge not feel intimidated or uncomfortable when working with them.

      • General Manager
        Seattle, WA
        Inn At The Market

        I like that the Digital Seattle team is trained in our technologies, they know our infrastructure. I can call and talk to them and get results- they are not rookies.

      Latest Blogs

      Tip of the Week: How to Keep a Facebook Friend From Viewing a Post You Don’t Want Them to See

      To get started, create a post like you normally would by opening a new status update. Type whatever it is you want to post and then click on the privacy control button, located on the bottom right side of your status window. This will cause a drop down menu to appear.

      By default, your privacy setting will be set to Friends (unless you’ve previously changed it). Scroll down and select Custom. This will open a new popup window for Custom Privacy.

      From here, go to the section titled Don’t share with and select the form. Next, enter the name of the person you wish to exclude from seeing your post. If there is more than one person that you wish not to see your post, then go ahead and enter their name(s) too. Additionally, if you happened to have your friends already organized into lists, like family, coworkers, etc., then you can enter the entire lists into the form and exclude everyone on the list from seeing your post.

      Upon completing this form, select Save Changes. You’ll next be taken back to the Update Status window. You can now say whatever it is you want to say and select Post without having to worry about someone taking it the wrong way!

      Now technically, the only way the person you excluded would be able to see your post is if you went back and changed the privacy settings to include them, or if you edited the post by tagging their name. However, after going through all of this trouble to exclude them, you probably don’t want to do that--unless you’ve had a change of heart.

      Depending on your social sensitivities, this little trick may make using Facebook a completely different experience for you. Or, from a business perspective, it can be a way for you to share your true thoughts about a product or service, without having your friends associated with said product or service find out what you posted.

      Of course, all of this is for nothing if your social media post gets relayed in real life to the person you intended to exclude, which is why you’ll want to be mindful of your mutual friends, and perhaps exclude them too.

      Are you one to hold back what you really think on social media because you don’t want to offend any of your friends? If so, is this tip a game-changer for how you use Facebook? Share your thoughts in the comments.

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      This Hacker Stole 1.17 Billion Credentials. You Won’t Believe How Much He Sold it All For

      According to Alex Holden, Hold Security’s founder and Chief Information Security Officer, the company was first alerted to the breach by the hacker himself, as he bragged in online chat forums that he had stolen over a billion credentials for email accounts from various providers.

      These accounts were mostly for the Russian service, but accounts included in the theft have also been identified as belonging to Google, Yahoo, and Microsoft, as well as some Chinese and German email providers.

      The story becomes odd when the hacker delivered his price for the staggeringly large data set:

      50 rubles, or just about $0.75, for the entire stash.

      Hold Security haggled, refusing to pay the strikingly small ransom. Instead, the hacker was convinced to release his holdings for “likes” on one of his social media outlets.

      The data ultimately took the form of 1.17 billion records for the aforementioned mail servers, as well as username and password combinations for assorted U.S. banks, retailers, and manufacturers, presumably belonging to the employees of these institutions.

      The account holders may not be off the hook, either. Holden stated that there was no guarantee that there wasn’t remnant data left over, especially after the hacker had shown himself willing to share with sympathetic people. As a result, further attacks could still be engineered from these accounts and each of their contact lists, increasing the risks of dangers considerably.

      How You Can Stay Safe

      • Use separate, complex passwords: Many of the credentials examined since the breach proved to be repeats of others, as users repeated usernames and passwords across multiple websites. This is precisely the reason that best practices dictate users keep login credentials from repeating from account to account, as it only serves to make it easier for attackers to get in as well.
      • Change passwords frequently: As Holden mentioned, there is no guarantee that the information stolen wasn’t shared with other cybercriminals before Hold Security stepped in. This only emphasizes the importance of this next takeaway; that passwords should be changed with some frequency, avoiding any pattern or set schedule.

      Not many hackers will be as amenable to the demands of security firms as this individual seemingly was. This is why it is so important to follow these best practices religiously; too often a data breach is out of the hands of the end-user.

      For more assistance in maintaining your security and adhering to best practices, give us a call at (206) 709-9556. Our expertise can help you to avoid losing your information in the first place, allowing you to breathe easy in the knowledge that you have less to fear.

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      Pay-as-You-Go Cloud Computing Poised to Shake Up the Industry

      Ever the innovators, many of the Internet’s giants have begun introducing new cloud pricing models that actually charges customers by the amount of computing they use, rather than relying on service agreements that bind them to a certain service plan. While this shift is only currently being undertaken by Amazon, Microsoft, Google, and a handful of the other large software developers in the world, it is easy to see how it can be a much more sustainable system than the service offerings that are offered today.

      Providers: Maximize Profits with Advanced Usage Tracking
      For cloud providers, the boom in cloud computing took a fair amount of time to happen. Platforms like Salesforce utilized cloud computing by giving customers access to all of the software through a relatively simple-to-use web interface. Amazon Web Services (A.W.S.) took it to the next level a couple of years later when they developed and deployed a set of services through their web-based interface. These services, such as, data storage, computation, and support, provided organizations the computing resources they need at a price point that made sense for their bottom line. The access from anywhere was the biggest selling point, and allowed early commercial cloud platforms to find success.

      A few years later these service packages started to pop up everywhere. You had data storage, infrastructure, development platforms, software; basically any type of computation you needed for your business, available by entering a service agreement with the vendor of your choice. As many more companies begin to offer cloud computing packages, the larger corporations that have long-been offering these technologies begun to look at how to get the highest profitability out of their cloud platforms. Of course, raising their prices could work, but may be counter productive with the immense supply of cloud providers now available.

      Instead of increasing the price and risking losing customers, A.W.S., Microsoft, and Google are all going to a “serverless” cloud computing pricing model. This means that instead of paying for a service package for your organization, you will pay for how much you actually use the platform. It is basically a toll-based system. For every million times code is run, the customer is charged a certain amount, say a penny. The amount of math at play here is staggering, but how do you think this pricing model stacks up against current cloud service prices?

      Consumers: Actually Pay For the Cloud YOU Use
      Consider for a minute that there are multi-million individual “transactions” made daily by the users of an organization. Every time a customer runs code, it is thought of as a transaction. If you have the sophistication to track this information over networks, you can set up a truly fair pricing model. Organizations that use more computing will pay more, while organizations that use less will pay less. By implementing this demand-latent manner in which to collect fees, these extraordinarily large companies will inevitably take over a larger share of the cloud industry. Demand for cheaper computing, no service contracts, and reliable support is more pressing today than it has ever been.

      This innovative way to push the limits of this technology forward isn't without its naysayers; and, in this case, there are sure to be many. Not much has been made about this shift in pricing, as not many platforms have implemented it. As these analytics systems become more proficient, however, you will likely see cloud providers that simply cannot compete with this pricing platform. By offering their own modified system, one that will allow them to take advantage of the price trend without gouging their loyal customers for more money, companies may yet hang on to their market share.

      Cloud growth has been substantial and changed the way people think about the acquisition of computing resources. With the new pricing model that the big providers have, it’s clear that the next innovation for cloud computing is to implement a true pay-as-you-go system. To learn more about the latest cloud computing innovations, or how to leverage hosted computing for your business, call us today at (206) 709-9556.

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      Latest Blog Entry

      The advantage of Facebook is also its disadvantage: the fact that you’ve likely got a large variety of people on your friends list. While this works out great for networking, it may mean holding back on posting a personal opinion if it isolates or offends someone you’re frie...

      Latest News

      Digital Seattle Becomes Member of MSPAlliance!

      Digital Seattle joins vibrant global consortium of cloud, managed service providers and technology enabling vendors!

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