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Managed IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

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Cloud Hosting Solutions

Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.

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Your data is your business...protecting it is ours.

At Digital Seattle, we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

Managed IT Questions?

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      • Who Are We?
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      Who Are We?

      It's Nice To Know Who You're Working With, We Get That

      Digital Seattle understands that making a decision means putting your trust in us. We encourage you to find out more about our company and read testimonials from our many satisfied customers!

      About Digital Seattle
       

      Refer A Friend To Digital Seattle!

      Do you know someone who you think my benefit from our services? Let us know and we will get in touch with them!

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      What Our Clients Say

      • President
        Seattle, WA
        Building Owners and Managers Association Seattle King County

        Digital Seattle has been our computer technologies support partner since 2003 assisting us with our network setup and administration, IT support and even our upgrade purchases. Digital Seattle's support service has been prompt and reliable and they have always been able to meet our IT business needs.

      • Principal
        Seattle, WA
        Bohlin Cywinski Jackson

        We've found Digital Seattle's staff to listen carefully to our needs and to be highly responsive, knowledgeable, and innovative in their recommendations and service. We've worked with them for all of our technology needs ranging from installing infrastructure, servers… to maintenance, repair and planning. I would be delighted to recommend Digital Seattle for any of these services.

      • Office Manager
        Everett, WA
        Computer Power and Service, Inc.

        What I like most is how responsive, professional and friendly the staff is. Digital Seattle has made some technological recommendations for us that have worked incredibly well... The services that Digital Seattle provides leave us with a peace of mind with regards to frequent backups, the ability to reach an engineer in a short amount of time and their ability to solve our PC and network issues.

      • Administrative Assistant
        San Francisco, CA
        Alber Seafoods

        ... With past experiences, we were doubtful that we would be able to reach anyone for assistance. To our surpise though, regardless of the time, a tech will usually call us back within a reasonable amount of time to help us troubleshoot.. Digital Seattle is quick in responding to our IT needs. The techs are prompt and extremely patient, and have excellent team work... It makes people like me with very basic computer knowledge not feel intimidated or uncomfortable when working with them.

      • General Manager
        Seattle, WA
        Inn At The Market

        I like that the Digital Seattle team is trained in our technologies, they know our infrastructure. I can call and talk to them and get results- they are not rookies.

      Latest Blogs

      What is Managed by a Managed Service Provider

      Break-fix IT management was largely considered a waste of resources, as it would mean your organization was waiting until your technology was already failing before seeking assistance. This would mean experiencing downtime while waiting for someone to resolve the issue, which further adds to the cost of the incident.

      Preventative managed IT provided by a managed service provider, or MSP, is the better alternative, as it means you are effectively preventing IT issues from becoming problems in the first place. What this does is that it mitigates the possibility of downtime, along with all of its expenses. The problem is that this kind of IT isn’t possible unless you have a team dedicated to making sure that your technology is operating as intended.

      Outsourcing this responsibility to a managed service provider is a great way make up for a deficit in your IT management. Some of the services offered by a managed service provider include, but are not limited to:

      • Server hosting
      • Cloud hosting and management
      • Data backup and disaster recovery
      • Email hosting
      • Network maintenance, monitoring, and management
      • Security monitoring and deployment
      • And more!

      Simply put, a managed service provider manages anything technology-related you want them to. Whether it’s something as complicated as deploying a new software or hardware solution or a task as simple as setting up an email account, you can bet that any managed service provider will be able to provide stellar assistance with any of your business’ technology issues. In many ways, a managed service provider is a company that provides even further solutions, as you’re leveraging the expertise of trained, professional IT technicians who understand fully the amount of trust you are placing in them to manage your technology behind the scenes.

      Digital Seattle can be the managed service provider that is right for your business. To learn more about the services we offer, reach out to us at (206) 709-9556.

      Learn More

      This is What Happens When Your Office 365 Subscription Lapses

      First, it’s important to understand Microsoft’s situation. Retaining a customer costs much less than actively seeking new ones, meaning that they aren’t going to want to lose their existing customers.

      Microsoft has implemented a three-step process that is designed to help their customers have as much time as possible to decide whether or not they are serious about letting their subscription go. Here are the three steps.

      Step 1: Expired

      Following the expiration of your subscription, you have thirty days where Office 365 is still available for use. Any installed applications can still be launched, and you can still access additional solutions as well. Microsoft won’t remove any of your data from its servers. Admins can still add services or applications during this time, as well as back up any data. A global administrator can renew the subscription at any time during these thirty days.

      Step 2: Disabled

      After the first month has passed, your subscription status changes to Disabled, which remains in place up until the 120th day. This means that only administrators will have access to the admin portal and to back up any data that Microsoft has stored on their servers. Regarding the rest of your users, they might not have access to as many services and solutions. With access to their Office 365 accounts blocked, your users will find themselves between a rock and a hard place, unable to get their work done, access their email, or access OneDrive for Business. Locally installed applications will only offer limited functionality, and you won’t be able to edit or save your files. The global administrator still has access to the option to resume the licensing subscription at this point.

      Step 3: Deprovisioned

      After 121 days, administrators lose access to any data that remains on the servers. No backups can be taken, and any applications or services rendered will be inaccessible. At this point, Microsoft will start to remove your data from its servers, which you can have sped up through a process called deprovisioning. If your business wants to continue utilizing Office 365, new subscriptions need to be started.

      Let Us Help Manage Your Office 365 Subscriptions

      To keep lapses in your subscription from preventing your productivity, Digital Seattle can help. To learn more, reach out to us at (206) 709-9556.

      Learn More

      Tip of the Week: Where to Find Your Android Downloads

      There are actually a couple of methods you can use to do so. First, we’ll review how to use your mobile device’s built-in File Manager.

      Using the File Manager

      Chances are, your device came preinstalled with file management software. To find it, open the app drawer. You will then want to open a specific application. Based on the device you have, it may be called Downloads, My Files, or File Manager. Accessing this application, you should see at least one folder for your internal storage. If you’ve expanded your storage with an SD card, you will see that as well. While your Downloads are probably going to be in your internal storage, your settings might be sending them to your expanded storage. Once you’ve located your Download folder, access it. There, you will see a complete list of your downloaded materials. While they will initially be sorted in chronological order, you can change this to your preference.

      Your other option is to utilize the Google Chrome application.

      Finding Downloads in Google Chrome

      Accessing the Chrome browser application on your device, tap the three-dot button at the top-right corner. From the menu that appears, select Downloads.

      There, you will find your list of downloaded files, which you can filter through using the hamburger menu button and selecting your desired file type. If you need to find a particular file, Chrome allows you to search for it using the magnifying glass button.

      When data is so important to us today, it helps to know where to find the data you’ve accessed. Are there any other smartphone tips that we should share? Leave your suggestions in the comments!

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      Latest Blog Entry

      Businesses have a lot of technology to manage. While some organizations have an in-house IT department to manage it, many small businesses are limited due to location factors, budget concerns, and countless other variables. In the past, organizations would turn to break-fix ...

      Latest News

      Digital Seattle Adds More Competencies To Their Preferred Partner Status!

      Digital Seattle Inc. Announces that we have become a Preferred Partner in Dell's PartnerDirect program, certified in Network Security, Servers, and Workstations.

      Read more ...

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