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Managed IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

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Cloud Hosting Solutions

Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.

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Your data is your business...protecting it is ours.

At Digital Seattle, we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

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      • Who Are We?
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      Who Are We?

      It's Nice To Know Who You're Working With, We Get That

      Digital Seattle understands that making a decision means putting your trust in us. We encourage you to find out more about our company and read testimonials from our many satisfied clients!

      About Digital Seattle
       

      Refer A Friend To Digital Seattle!

      Do you know someone who you think might benefit from our services? Let us know and we will get in touch with them!

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      What Our Clients Say

      • One-stop-shop

         

        We know that we are in good hands and can trust the feedback we get from Digital Seattle in all aspects of our technology management. From server maintenance and back up, new hardware ordering & service, annual software licensing, IT problem resolution, etc., our issues are handled more smoothly, quickly, and in a more cost effective manner than trying to provide all of these services in-house.

         

        Digital Seattle helps keep us on the leading edge and current with things including our annual “state of our systems” review that provides feedback about new trends, what other similar firms are doing and changes that may be coming up. All of this leads to our ability to make good decisions about purchases and resource allocation. The length of our history together speaks to the confidence and comfort level we have with the team at Digital Seattle and the services they provide.

        Jeff W., Client for 20+ years
      • Deep knowledge of our property & intricate systems

         

        Over the past 20 years of working with Digital Seattle, we have benefitted from their familiarity of our property and intricate systems. Any updates or additions we have had were made seamless due to the experience and knowledge already in place because of employee retention. They have built a strong rapport and familiarity with our staff, making any technical issues that arise easy to address and solve swiftly and with ease. We have always felt cared for by the team, and that our concerns are valid and given the attention they need.

        Shelley W., Client for 19+ years
      • High level of service & commitment

         

        Digital Seattle is proactive in the maintenance and security of our network and systems... and keep us ahead of the game by ensuring our software and hardware is working at peak performance. Keeping our systems running without down time is extremely critical. Their level of service and expertise is fantastic. I think we all sleep a bit better at night knowing we have true IT professionals working on our behalf!

         

        Everyone is very friendly and helpful. We also like the fact that they offer other services; such as the recent upgrade of our phone system to a cloud based system that saved us a significant amount of money, while providing ease of use and all the features you'd expect in very high end systems. We highly recommend their services! Having worked with DS for many years now, we really appreciate the consistent high level of service and commitment to keep us running smoothly! Thank you!

        Mitch M., Client for 9+ years
      • Positive change, Stability & Peace of Mind

         

        Since retaining Digital Seattle in 2016 for our IT support, we have transitioned our business forward to a new server, desktop computers, and other devices supported by frequent off site backups. Our employees have also become more efficient due to our immediate access to IT professionals. All of this positive change came about after a thorough review, followed by qualified recommendations from Voiko Tanev and his IT specialists. It is reassuring to know that our network is constantly monitored for updates, issues, security and firewall optimization. Thank you for providing tremendous stability and peace of mind with this aspect of our business.

        Carin K., Client for 3+ years
      • Clear Professionalism & Efficiency

         

        In contrast to our past providers, Digital Seattle’s professionalism was apparent from the first day we sat down to talk with them about a potential collaboration. Their knowledge of the industry is up to the minute, and their staff is very experienced. They have solved every single computer, network or server related problem our staff has experienced since we brought them on, and they have done it fast. Several times they identified a hacking threat that could have cost us many thousands of dollars, and neutralized it. 

         

         For a fair fee, they have given us an iron clad disaster recovery backup system, cyber security, all-hours access to fast tech support from knowledgeable staff (even when most of us are working from home), and we now have state of the art hardware. If any architecture firm is not covered in these areas, their risk is huge. Digital Seattle has given us peace of mind that has allowed us to conduct business quickly and efficiently even when working remotely.

        Larry J., Client

      Latest Blogs

      CES Goes Virtual: A Look at Some Noteworthy Tech

      Every January, massive crowds show up in Las Vegas for CES. Since March of 2020, however, there have been many conferences postponed or moved online in attempts to avoid having massive crowds in one location. Despite the technology available to make this work, it radically depreciates the value of a conference. Today, we will briefly discuss the conference’s role in business, how CES 2021 will work, and some of the tech coming out of an all-virtual CES.

      Conferences and Their Role In Business

      Conferences have an important role to play in business. Not only does it give multiple businesses the opportunity to show off the goods and services they’ve been working on, it also gives their people the opportunity to see what their competitors are doing, network among their industry peers, and to learn about the new innovations that are happening inside their market. For many businesses, they are some of the only opportunities available to gain the exposure they require to keep going. That’s not to mention the workshops and breakout sessions typically given by industry leaders and experts.

      CES 2021

      As we all know, the COVID-19 pandemic has made large gatherings rather tricky (and very risky), so many conferences have tried their best to forge ahead virtually. CES 2021, which is one of the largest conferences attended by technology professionals every year, had to move to the Internet. You may think this would be fitting for an expo of innovative technology, but it has come with some logistical challenges.

      How do you get 1,800 companies to coordinate online with 150,000 attendees? Streaming video. Companies from all over the world who normally would have a station in Las Vegas, are instead focusing on introducing their products and services virtually. Here are some of the trends of the three-day exhibition.

      COVID-19 Technology

      Obviously, people are having a hard time getting a handle on the COVID-19 pandemic as infection rates are up across the globe. Not surprisingly, there was a fair share of COVID-related devices. There were smart masks that connect to your phone and monitor your breathing and the quality of air in your immediate area. There were numerous introductions of touchless appliance fixtures using both motion sensor technology and voice recognition. There was a robot designed to use UV-C light to destroy viruses on surfaces, and a wearable air purifier.

      Television

      TV innovations are always popular with CES attendees and a virtual conference doesn’t change that. One of the most innovative televisions was from LG, which introduced a 55-inch transparent TV that is built into a bed frame. They also introduced a 48-inch bendable display that can curve on demand.

      Smartphones

      CES 2021 saw two separate companies come out with new rolling displays for smartphones. LG introduced their rollable phone, they are calling LG Rollable as of now, that they plan on launching this year. Chinese company TCL also came out with a rollable phone that extends and contracts the display as you need it. 

      5G

      Everyone knows that 5G is probably the most important technology for 2021 (besides arguably COVID-19-themed tech), and despite what telecoms have been marketing, the technology is just now starting to be implemented. Companies discussed how 5G will improve the speed of society and provide new options for telemedicine and education. 5G is one of the core technologies needed to build smart cities, which is gaining plenty of traction as the technology gets deployed.

      Autonomous Vehicles

      Fueled by 5G, one technology that has been emerging for some time, and that had a prominent place in CES 2021 is the driverless car. This is one of those “future” technologies that is very close to happening. There was even an event that explained that the tech is so close that people should start talking about the rules of governing autonomous vehicles.

      Despite having to do it over the Internet, CES 2021 went off as planned. It may not be ideal, but it proves that innovation can’t be stymied by a global pandemic. Did you see something interesting from CES 2021? What do you think is the most impressive tech coming out of CES 2021? Comment below and return to our blog for more useful technology content.

      Learn More

      How to Determine Which Productivity Suite Is Right for Your Business

      It’s not a surprise that most businesses choose tools they can both afford and work for their needs. This typically has more to do with integrations it has with other pieces of software the organization uses. Let’s look at some of the variables that businesses have to consider when determining what productivity software is right for them. 

      Cost

      For businesses, it’s no secret that cost really matters. Most organizations, when comparing productivity suites, will find little differences between the actual software itself. Sure, one particular word processor is better than another, one spreadsheet program works best with your existing tools, and so on...but as a suite, the cheapest option is probably going to give you the ability to do what you need to do. That said, this software is going to be used for storing (and sharing) presumably sensitive company data. For that reason it has to be a reliable option. 

      Compatibility

      Your staff has a way of functioning that is different from another set of people. As a result, your productivity software has to be compatible with as many platforms as possible. If you have a team that uses ChromeOS-fueled laptops, but your productivity suite only supports Windows 10, it’s not going to do them any good. Make sure that the apps can be available on most or all of the major computing platforms. 

      Mobility

      The ability to access files on a mobile device has to be considered essential for today’s business. Today, many of the top productivity suites are available as a cloud-hosted service. This provides much of the mobility that users who access business data on the go would need.

      Security

      This kind of goes hand-in-hand with reliability, but it’s always important to prioritize security when you are picking software for your business. Two of the most-utilized productivity suites, Microsoft Office 365 and Google Workspace, come as cloud-hosted solutions. This means that Microsoft and Google, respectively, will host your files and data as well as the software.

      Communications

      Today, communications that happen over the Internet are extremely important to any business with remote workers. Most of the top productivity suites also come with hosted email and the ability to at least integrate a video conferencing solution. This ensures that your team will have options in which to communicate and collaborate in innovative ways.

      Regardless of which appset you choose, you should know that Digital Seattle can help your organization design a computing infrastructure and deploy all the tools your staff needs to keep your company productive. Call our expert technicians at (206) 709-9556.

      Learn More

      Reconsidering IT Principles Can Help Push Business Forward

      Securing Your Hardware Solutions

      Restricting access to your business’ essential hardware solutions is certainly not a new idea. Even when on-site network and storage infrastructures were the way of doing things, these elements were restricted to employees who needed to work with the equipment—and had the key needed to get in.

      Of course, these hardware solutions can be expensive to procure, run, and maintain, particularly for a small business. So, rather than investing the time, space, and energy into supporting these processes, businesses have instead shifted to procuring cloud services. This gives the subscribing organization access to the computing resources required for their needs, while freeing them of the associated responsibilities.

      This also helps secure the business’ hardware, as the important stuff is tucked away in a provider’s data center. Since it is stored there, it is under their care and protection… certainly an effective means of restricting access.

      The Purpose of IT

      Let’s make something clear: information technology was never to be—and should never be—seen as a luxury investment for a business to make, or to simply be procured for the sake of having it. Rather, every new solution brought into your business needs to have an operational benefit.

      Therefore, a business should not look to its IT resource to constantly be adding to its solution set, but it should also anticipate that the IT resource will do more than just keep their operations going. Instead, there needs to be a concerted effort by IT to establish how a new technology or approach to the business’ processes would provide some observable, positive results. In this regard, any IT resource that an organization leans on should be considered a consultant: an expert voice providing beneficial feedback and input—not just the reason that the computers work.

      Threat Management

      The typical processes for a business’ IT threat management have gone through a few iterations. Initially, a lot of these processes were responsive in nature—if a hacker could potentially get in, throw a few restrictions and password requirements into the mix. As time passed and threats developed further, this restrictive approach was amplified.

      More recently, this has seen a bit of a shift, although keeping a network secure is still a priority. Nowadays, however, the solutions that are being utilized themselves feature greater security features, with more emphasis placed on educating users to better identify threats. After all, the employees a business hires are going to inherently be one of its bigger security liabilities without some understanding of how they make a company vulnerable.

      Clearly, while the available technology we have access to has improved, the practices we’ve developed have needed to in kind. Digital Seattle is here to help you implement the technologies and processes that can make your business operate to its highest efficacy. To learn more about the solutions we can help you put into place, and how to leverage them to their full potential, call (206) 709-9556 today.

      Learn More

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      Latest Blog Entry

      The annual Consumer Electronics Show is one of the best looks at some of the best consumer technology that is coming down the pipeline over the next couple of years. Most of the technology won’t be readily available for a few years, and a lot of it may not even come to marke...

      Latest News

      Digital Seattle Adds More Competencies To Their Preferred Partner Status!

      Digital Seattle Inc. Announces that we have become a Preferred Partner in Dell's PartnerDirect program, certified in Network Security, Servers, and Workstations.

      Read more ...

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