The Greater Seattle Area IT Experts


We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help businesses like yours increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Managed IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

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Cloud Hosting Solutions

Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.

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Your data is your business...protecting it is ours.

At Digital Seattle, we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

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      • Who Are We?
      • Refer A Friend
      Who Are We?

      It's Nice To Know Who You're Working With, We Get That

      Digital Seattle understands that making a decision means putting your trust in us. We encourage you to find out more about our company and read testimonials from our many satisfied customers!

      About Digital Seattle
       

      Refer A Friend To Digital Seattle!

      Do you know someone who you think my benefit from our services? Let us know and we will get in touch with them!

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      What Our Clients Say

      • President
        Seattle, WA
        Building Owners and Managers Association Seattle King County

        Digital Seattle has been our computer technologies support partner since 2003 assisting us with our network setup and administration, IT support and even our upgrade purchases. Digital Seattle's support service has been prompt and reliable and they have always been able to meet our IT business needs.

      • Principal
        Seattle, WA
        Bohlin Cywinski Jackson

        We've found Digital Seattle's staff to listen carefully to our needs and to be highly responsive, knowledgeable, and innovative in their recommendations and service. We've worked with them for all of our technology needs ranging from installing infrastructure, servers… to maintenance, repair and planning. I would be delighted to recommend Digital Seattle for any of these services.

      • Office Manager
        Everett, WA
        Computer Power and Service, Inc.

        We've been using Digital Seattle for 6 years. What I like most... is how responsive, professional and friendly the staff is. Digital Seattle has made some technological recommendations for us that have worked incredibly well... The services that Digital Seattle provides leave us with a peace of mind with regards to frequent backups, the ability to reach an engineer in a short amount of time and their ability to solve our PC and network issues.

      • Administrative Assistant
        San Francisco, CA
        Alber Seafoods

        ... With past experiences, we were doubtful that we would be able to reach anyone for assistance. To our surpise though, regardless of the time, a tech will usually call us back within a reasonable amount of time to help us troubleshoot.. Digital Seattle is quick in responding to our IT needs. The techs are prompt and extremely patient, and have excellent team work... It makes people like me with very basic computer knowledge not feel intimidated or uncomfortable when working with them.

      • General Manager
        Seattle, WA
        Inn At The Market

        I like that the Digital Seattle team is trained in our technologies, they know our infrastructure. I can call and talk to them and get results- they are not rookies.

      Latest Blogs

      3 Strong Incentives to Get Your Office’s Computer Hardware Organized

      With mobile devices like smartphones and laptops becoming a major part of the workplace, employees are often given hardware solutions to stay productive at all times, even when out of the office. Yet, the nature of this mobile technology means that it’s traveling constantly, and when it’s moving all over the place, it can be difficult to track. Furthermore, as device usage wears on, the data that’s stored on it can change. It should be your prerogative to understand which data is stored where, and how it’s being used.

      Here are three reasons why you should keep track of your company’s hardware, and what it’s being used for.

      Hardware is Expensive
      It goes without saying that any new piece of technology is going to cost your business a pretty penny, be it a new workstation, laptop, server unit, storage component, or otherwise. An unexpected replacement could set your budget back hundreds or thousands of dollars. Therefore, you want to treat your hardware just like your data: as irreplaceable. You should be keeping a close eye on your hardware solutions, including who they have been issued to.

      Hardware Contains Sensitive Information
      Your business’s mobile devices are likely to contain sensitive information that hackers would find quite lucrative on the black market. Therefore, in order to guarantee that your mobile devices don’t become a liability, you need to take the opportunity to secure them, and ensure that your employees know how to properly use them.

      Office Relocation is a Pain without Hardware Management
      If you’ve ever had to relocate your office, you know that technology can potentially be misplaced or go missing during the move. Moving your office is enough of a pain without the added frustration of losing an expensive workstation.

      If your organization is having a tough time managing and keeping track of your technology assets, Digital Seattle can help. We have a hardware management system that can help you take inventory of your various hardware solutions. Furthermore, we offer services such as mobile device management to optimize the usage and security of your organization’s mobile devices.

      Asset Management
      Have you ever had to keep track of spreadsheets filled with information on who has which device, and what they’re using it for? This type of manual IT inventory management can lead to user error. Instead, a better way to track your technology is by attaching barcodes to each of your devices, and keeping a detailed virtual record for each device. All you have to do to update your inventory is scan the barcode. That way, you’ll always know what’s going on with your technology.

      Mobile Device Management
      We offer a mobile device management service that can help you keep track of your devices and manage how they’re used, no matter where they are. You can whitelist and blacklist apps from accessing sensitive corporate data, and wipe devices that have been lost or compromised by hackers.

      For more information about asset management and mobile device management, reach out to us at (206) 709-9556.

      Learn More

      Can an Emoji Smiley Face Bring Down Your Network?

      For those unaware, emojis are the little graphics that can be seen in communications like texts, emails, IMs, social media, and other places. They are commonly used to add an emotion to the communications medium that they’re in, and are now commonly seen in mainstream apps designed to appeal to the public. Domino's wants you to order pizza with an emoji, while some businesses even swear by the little icons for subject lines in their marketing email.

      First of all, it needs to be understood that not every professional colleague of yours is going to be as enthusiastic about the emoji as others. There are many in the professional business environment that refuse to accept emojis as a viable tactic, and consider them downright unprofessional and insulting. Of course, whether or not their feelings are justified or hold a semblance of truth, in business communications, chances are that emojis should probably be left out.

      Whether or not you personally feel that emojis are unprofessional is irrelevant, as you’re not on the receiving end of them. Consider this; how would a potential client react to your use of an emoji in an otherwise professional email? They might see it as a friendly gesture, but ultimately, they could see it as unprofessional or even an empty, fake gesture devoid of real meaning. Basically, it really comes down to the subtext of the message. emojis are meant to carry the same weight as words, and just like words, emojis can be interpreted in different ways. In fact, emojis are often misinterpreted, and can result in varying degrees of conflict.

      One case found a Pennsylvania man guilty of threatening his ex-wife by using the :-P emoticon. It might sound ridiculous, but the legal precedent shows that emojis can potentially be a major threat for careless users. Therefore, it makes sense to limit their use in the business environment as much as possible, until the intent behind the emojis can be made more obvious and less subject to the whims of idiocy.

      Additionally, employees using emojis could potentially become a security risk. As reported by TechRepublic’s Jack Wallen: “Twitter, Facebook, and Google can use emoji to track your employees and target their devices with ads. No business wants their users to be transmitting any more data and information than necessary. And if your employees' usage of their Android and iOS devices are being tracked by Twitter, Facebook, and Google, those seemingly innocent emojis could cause problems. It's not too much of a stretch to see how this can evolve from advert targeting to device tracking, or it could even land your company in a court defending an employee's innocence.”

      Basically, emojis provide a reason for online marketers to view sensitive corporate files for the sake of pushing targeted ads across your company’s devices. This can lead to stolen information and ads that contain links to malware, ransomware, or phishing scams. Plus, like the Pennsylvania man, you don’t want to be held liable for an employee’s blunder, especially if it’s made using a company device or account.

      The best way to make sure that emojis don’t cause trouble for your business is to disable them with your mobile device management solution or content filtering solution. It might be a time-consuming process that involves digging through settings of all apps, or it might require the blacklisting of apps entirely, but it might just be worth it. For assistance, reach out to Digital Seattle at (206) 709-9556.

      Learn More

      Tip of the Week: Stop Micromanaging and Improve Employee Focus and Collaboration

      Granted, we understand that you have a budget and payroll to consider. This type of business model doesn’t suit every organization’s needs. In particular, those who offer services by the hour wouldn’t be able to implement this strategy. However, this doesn’t mean that you should let it get in the way of improving internal options. Shapiro states: "Unless your business sells services by the hour, it makes little sense to measure your employees by the hour. Instead employers should measure their employee's success by the results they produce."

      We know that letting go of the reins a bit can be nerve-wracking, but studies have shown that autonomous employees are usually the best employees. A study by Gensler reveals some interesting numbers concerning how employees work when given a choice in the matter:

      • Employees with choice were 7 percent more focused.
      • Employees with choice were 4 percent more effective at collaboration.
      • Employees with choice were 3 percent more effective at learning.
      • Companies that offer choice and autonomy in how their employees do their work grow four times as fast, and experience only a third of the turnover of businesses that want more control.

      At first, this statement seems minor and inconsequential, but if you think about it, who actually works best when they’re micromanaged? Giving your team the freedom to schedule themselves and work as they see fit can allow them to flourish, and when your team feels good, they’ll work harder and improve performance. As you might expect, choice drastically improves the employee experience. Innovation, job performance, job satisfaction, and workplace satisfaction, all increase as a result of reducing the amount of control you exert over your employees’ time.

      Instead of focusing on time, your organization can instead focus on the results of your employees’ work. For example, if you’re in a production field, you want the end-product to be exceptionally well-done. If you focus on the quality of this end-product, shouldn’t quality be all that matters, not the time that it takes to reach the product? After all, a quality service is a quality service, and if you want the best work possible, the project shouldn’t be rushed.

      Now, let’s try to put this concept into practice. For example, you should take a similar approach to your IT services. You need results, and the best way to get them is by calling Digital Seattle at (206) 709-9556. We don’t care how much time it takes. We’ll deliver you the comprehensive IT support you need to succeed.

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      Latest Blog Entry

      Businesses rely on hardware, like workstations, servers, mobile devices, and more, to keep operations moving forward. However, managing these knowledge-intensive machines can demand time and resources that are finite for SMBs. If you’re challenged by the management and deplo...

      Latest News

      Digital Seattle Adds More Competencies To Their Preferred Partner Status!

      Digital Seattle Inc. Announces that we have become a Preferred Partner in Dell's PartnerDirect program, certified in Network Security, Servers, and Workstations.

      Read more ...

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