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Managed IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

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Cloud Hosting Solutions

Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.

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Your data is your business...protecting it is ours.

At Digital Seattle, we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

Managed IT Questions?

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      • Who Are We?
      • Refer A Friend
      Who Are We?

      It's Nice To Know Who You're Working With, We Get That

      Digital Seattle understands that making a decision means putting your trust in us. We encourage you to find out more about our company and read testimonials from our many satisfied customers!

      About Digital Seattle
       

      Refer A Friend To Digital Seattle!

      Do you know someone who you think my benefit from our services? Let us know and we will get in touch with them!

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      What Our Clients Say

      • President
        Seattle, WA
        Building Owners and Managers Association Seattle King County

        Digital Seattle has been our computer technologies support partner since 2003 assisting us with our network setup and administration, IT support and even our upgrade purchases. Digital Seattle's support service has been prompt and reliable and they have always been able to meet our IT business needs.

      • Principal
        Seattle, WA
        Bohlin Cywinski Jackson

        We've found Digital Seattle's staff to listen carefully to our needs and to be highly responsive, knowledgeable, and innovative in their recommendations and service. We've worked with them for all of our technology needs ranging from installing infrastructure, servers… to maintenance, repair and planning. I would be delighted to recommend Digital Seattle for any of these services.

      • Office Manager
        Everett, WA
        Computer Power and Service, Inc.

        What I like most is how responsive, professional and friendly the staff is. Digital Seattle has made some technological recommendations for us that have worked incredibly well... The services that Digital Seattle provides leave us with a peace of mind with regards to frequent backups, the ability to reach an engineer in a short amount of time and their ability to solve our PC and network issues.

      • Administrative Assistant
        San Francisco, CA
        Alber Seafoods

        ... With past experiences, we were doubtful that we would be able to reach anyone for assistance. To our surpise though, regardless of the time, a tech will usually call us back within a reasonable amount of time to help us troubleshoot.. Digital Seattle is quick in responding to our IT needs. The techs are prompt and extremely patient, and have excellent team work... It makes people like me with very basic computer knowledge not feel intimidated or uncomfortable when working with them.

      • General Manager
        Seattle, WA
        Inn At The Market

        I like that the Digital Seattle team is trained in our technologies, they know our infrastructure. I can call and talk to them and get results- they are not rookies.

      Latest Blogs

      You Shouldn’t Slow Your Cybersecurity Spending

      The Cybersecurity Market

      As more people lean on technology, the cybersecurity industry has been a major beneficiary. The cybersecurity market was estimated to hit $170 billion in 2020 with the United States and Europe making up for nearly 70 percent of all spending in the area. The areas that have seen the most growth recently are the SIEM/security analytics market, threat intelligence, mobile security, and cloud security. In fact, cloud security has seen a 50 percent increase since 2016. 

      Why is all this necessary? Simple. Cyberattacks evolve as fast as (or faster than) the security systems in place to thwart them. This has led to massive growth for the better part of the past decade. Since cyberattacks cost businesses nearly $500 billion a year, the large market growth is justified. New sectors like FinTech have pushed cybersecurity companies to innovate faster than ever.  

      The COVID-19 Effect

      The era of ridiculous cybersecurity spending was on its way out already with business owners and decision makers finding that the return on their security investments weren’t strong enough to facilitate limitless spending initiatives. What nobody who works in cybersecurity saw coming was a global pandemic that would force CIOs to cut into their cybersecurity budgets. 

      That’s not to say that businesses weren’t heavily investing in cybersecurity. They absolutely were, and are, but with the only metric to compare it against is a full-fledged data breach, notoriously optimistic executives see the value in spending that money on other things; and; make no mistake about it, until something terrible happens, they will look correct in appropriating those funds from cybersecurity to some other use.

      Cybersecurity is the Last Technology You Should Cut

      Without strong cybersecurity protections, your business has an even smaller chance to survive an already risky situation. It doesn’t take much for an attack or breach to put a healthy business out of commission, cause layoffs, or at the very least, put financial strain on an organization. If it were to happen now, it will sting even more.

      Let’s talk about your cybersecurity, and how to get the most protection for what you have. Give us a call at (206) 709-9556.

      Learn More

      How to Host a Watch Party and Watch Hamilton with Friends and Family

      What’s a Watch Party?

      A Watch Party is where you gather some friends or family to stream a show or movie together, from different locations. Some services, like Amazon video, have adopted this to help us get through the global pandemic. 

      Here’s What You Need to Host a Hamilton Watch Party

      Everyone Needs Disney+
      First of all, all parties involved will need their own Disney+ account. Unfortunately, Disney+ just stopped offering the free trial. I think they said “You’ll Be Back,” to everyone who let their subscription lapse after The Mandalorian was over.

      Just log in to https://www.disneyplus.com/ and subscribe. Verizon has a promo right now, so if you recently bought a phone or signed up for Verizon Internet service, you might want to check to see if you are eligible.

      Everyone Needs to Install a Browser Plugin
      Next, all parties involved will need to install a Chrome browser plugin. If you only care about doing a watch party with Disney Plus, you can use the Disney Plus Party plugin. If you want to host watch parties with Netflix, Prime Video, YouTube, and Hulu as well, you can check out Vemos.

      Either way, as the host, you’ll want to pick one, install it, and ensure everyone else gets it before the show starts, to avoid technical issues. 

      Both plugins allow you to sync up the video with your watch party and includes the ability to chat with each other during the movie. Once the Disney Plus Party plugin is installed, click the icon it adds to the top right of your Chrome browser and create an account.

      Once you’ve followed the steps to create an account, start up Disney+ in Chrome and start a movie. Then click the Disney Plus Party button and Host a Movie. It will ask you to create a name for the room.

      Your friends will need to install the plugin, create an account, and click Join a Movie and type in the name of your room.

      From there, the host will be able to play the movie and it should sync across everyone else’s device. You can pause it (so nobody asks, “What’d I Miss?” if they Take a Break), or you can watch the whole movie Non-Stop. There is one caveat though… as of right now, Disney Plus Party is only free for the first four hours per week. Hamilton’s run time on Disney Plus is just under three hours, so it’s a good way to try out the plugin before committing to spending money on it.

      We hope everyone in your watch party is Satisfied! 

      Want more tips and tricks? Stay tuned to What Comes Next by subscribing to our blog. If you need a Right Hand Man for your IT, give us a call at (206) 709-9556.

      I think we did a pretty good job with the Hamilton song title puns, but feel free to take a shot in the comments!

      Learn More

      Test Your Backup!

      Why Should I Test My Backup?

      As with anything, your backup solution isn’t infallible. A lot can go wrong when your backup is running, for example:

      • Hardware/media failure
      • Software failure
      • Compatibility issues
      • Network connectivity issues
      • User error
      • Task scheduling issues
      • Files-in-use issues (especially for older backup solutions)

      ...and more!

      Many backup solutions have a verification process to attempt to verify that a backup was taken properly and spit back any errors in the backup software if anything was found. Even the old, slow tape backup systems from a decade ago often had features like this. The problem is that sometimes with tape, the tape could be degraded to the point that it passes the verification test but ends up being partially or fully unreadable when it comes time to pull the data.

      If you can’t tell, we don't prefer tape backup. It’s slow, arduous, and not very reliable, and the restoration process takes an incredibly long time compared to more modern methods.

      Hard drive-based backup, including NAS (Network Attached Storage) and BDR (Backup and Disaster Recovery) solutions are much more reliable from a technical standpoint, but could still suffer issues if not configured properly or if they run into roadblocks like network connectivity issues.

      Testing your backup could also reveal files, applications, or databases that aren’t getting backed up properly. It’s easy to configure your backup, and then install some new software later down the road and forget to make sure the data is getting backed up.

      You want your data to be backed up and complete so in the event you need it, you can restore everything and be up and running quickly.

      How to Test Your Backup

      Essentially, you’ll want to deploy your backup in a virtual environment and run off of it. This simulates a catastrophic data loss event and lets you and your staff see if they can get by based on the data stored in the backup.

      Not all backup solutions allow you to do this. Tape backups, for example, can’t be run or accessed off of the tape, so you would actually need to extract the archived data from the tape and redeploy it on a secondary or virtualized server. This could take several hours or even days to do, and by then the backup won’t be up-to-date.

      Our BDR solution, however, allows us to virtualize your server and spin everything up. The process looks something like this:

      1. Temporarily disable/disconnect your server from the network, simulating a hardware failure.
      2. Spin up the backed up virtual copy of your server on the BDR.
      3. Have the BDR take over all of the roles and responsibilities of your server.
      4. Your network should be back up and running at this point, and all data should be fully accessible by your staff.

      If it were a real hardware disaster, your BDR could serve as kind of a spare tire for your network, taking over for the server that had the issue. Things might be a little slower until the downed server is repaired or replaced, but at least operations can still run.

      If you’ve been backing up your data (and you absolutely, definitely, positively, without-a-doubt NEED to), you should also be testing the consistency of your backup. Let’s take a look at your backup and run a test to see if everything is actually getting backed up so you aren’t surprised when you actually need it.

      Give us a call at (206) 709-9556 to get started.

      Learn More

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      Latest Blog Entry

      COVID-19 has changed the way that most business owners look at a dollar. For months, businesses have been making strategic budget cuts to try to stay afloat. Cybersecurity has been the ultimate growth industry over the past several years, but in the face of the pandemic, the...

      Latest News

      Digital Seattle Adds More Competencies To Their Preferred Partner Status!

      Digital Seattle Inc. Announces that we have become a Preferred Partner in Dell's PartnerDirect program, certified in Network Security, Servers, and Workstations.

      Read more ...

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