The Greater Seattle Area IT Experts


We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help businesses like yours increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Managed IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

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Cloud Hosting Solutions

Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.

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Your data is your business...protecting it is ours.

At Digital Seattle, we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

Managed IT Questions?

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      • Who Are We?
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      Who Are We?

      It's Nice To Know Who You're Working With, We Get That

      Digital Seattle understands that making a decision means putting your trust in us. We encourage you to find out more about our company and read testimonials from our many satisfied customers!

      About Digital Seattle
       

      Refer A Friend To Digital Seattle!

      Do you know someone who you think my benefit from our services? Let us know and we will get in touch with them!

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      What Our Clients Say

      • President
        Seattle, WA
        Building Owners and Managers Association Seattle King County

        Digital Seattle has been our computer technologies support partner since 2003 assisting us with our network setup and administration, IT support and even our upgrade purchases. Digital Seattle's support service has been prompt and reliable and they have always been able to meet our IT business needs.

      • Principal
        Seattle, WA
        Bohlin Cywinski Jackson

        We've found Digital Seattle's staff to listen carefully to our needs and to be highly responsive, knowledgeable, and innovative in their recommendations and service. We've worked with them for all of our technology needs ranging from installing infrastructure, servers… to maintenance, repair and planning. I would be delighted to recommend Digital Seattle for any of these services.

      • Office Manager
        Everett, WA
        Computer Power and Service, Inc.

        We've been using Digital Seattle for 6 years. What I like most... is how responsive, professional and friendly the staff is. Digital Seattle has made some technological recommendations for us that have worked incredibly well... The services that Digital Seattle provides leave us with a peace of mind with regards to frequent backups, the ability to reach an engineer in a short amount of time and their ability to solve our PC and network issues.

      • Administrative Assistant
        San Francisco, CA
        Alber Seafoods

        ... With past experiences, we were doubtful that we would be able to reach anyone for assistance. To our surpise though, regardless of the time, a tech will usually call us back within a reasonable amount of time to help us troubleshoot.. Digital Seattle is quick in responding to our IT needs. The techs are prompt and extremely patient, and have excellent team work... It makes people like me with very basic computer knowledge not feel intimidated or uncomfortable when working with them.

      • General Manager
        Seattle, WA
        Inn At The Market

        I like that the Digital Seattle team is trained in our technologies, they know our infrastructure. I can call and talk to them and get results- they are not rookies.

      Latest Blogs

      One Of Your Biggest Security Risks: Your Employees

      From an employee accidentally clicking the wrong link in an email to accessing business data they have no reason to access, user error can span from accidental to outright malicious. This is made worse if a business neglects to remove a former employee from their system, allowing that employee to continue accessing the business’ network, or selling their access credentials to highest bidder. For these reasons, every business needs to be prepared to deal with user error, or worse.

      Keep Access To Who Needs It
      It doesn’t make sense to allow open access to your network, as not every member of your staff needs to have access to everything. Employees shouldn’t be able to access your team’s payroll information, as it could cause some issue between coworkers. This is just one example of what your workforce should not have access to, as there is plenty of other sensitive, personal information that a business stores.

      The best means of keeping eyes off of the information that they aren’t supposed to see is to keep your infrastructure partitioned, so that employees can only access the information they need for their tasks. Your IT provider can help you do this, so be sure to ask about access control solutions.

      Restrict Permissions for Those Who Don’t Need Them
      If your users were on their personal computers that weren’t a part of a Bring-Your-Own-Device policy, it wouldn’t matter to you what they were downloading. However, business workstations need to follow a much different set of rules. Who knows what kind of apps they would try to download, and what effect they would have on your systems? These programs could easily be disguised malware or remote access programs that give hackers an easy way in.

      To counter this, you have to place limits on what your employees can do with their workstations. Administrative access should be reserved to your network administrator and any IT technicians who are a part of your organization. They are the ones who need these permissions, after all, to make changes to your network in the form of new devices and software.

      Remove Employee Credentials
      It’s inevitable that people will come and go from your company. If you don’t update or remove permissions, you could set yourself up for major problems that come when people who shouldn’t have access to certain interfaces, do. Can you risk that a former employee that you’ve fired won’t pettily attempt some form of sabotage? It’s much easier to remove this person’s access from every network-attached system you have; before he or she leaves if possible.

      Can your business deal with negligence and animosity to prosper? Of course, but why risk it? Digital Seattle can help you keep the negative results of user error to minimum. To learn more, call us today at (206) 709-9556.

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      Tip of the Week: Closed a Tab Accidentally? Here’s How to Restore It

      A trick to remember for your Chrome web browser is to right-click an empty tab. This will open up a drop-down menu that provides the option for Reopen Closed Tab. If this doesn’t quite work out, you can also try using the Ctrl+Shift+T keyboard shortcut.

      If you’re using Android, you can also accomplish the same feat. It’s relatively simple, so we’ll walk you through it. First, start up the Google Chrome app. Next, you’ll want to tap the three-dot menu in the top-right corner of the screen. A few selections down, you’ll notice the Recent tabs. You can see all tabs that have been recently closed.

      From this screen, you can also see the tabs that have been closed on your other devices that are connected to your mobile device. For example, if you have your smartphone synced to your desktop computer, you’ll see the recently closed tabs from both devices. All you have to do to is tap the title of the tab that you want to open.

      For other browsers, the process is more or less the same. In Firefox, you can restore your last browsing session right from your browser home screen by clicking on Restore Previous Session. In Microsoft Edge, you can right-click an empty tab in the same way you would in Chrome.

      Did we help you open up some of those old tabs you accidentally closed? We hope so! To learn more great tips and tricks, visit Digital Seattle’s blog today.

      Learn More

      30 Schools Shut Down In Montana After Cyber Attack

      TheDarkOverlord Solutions also went as far as to make graphic death threats against the children attending the schools, taking advantage of the memory of recent school shootings. This hack resulted from the Columbia Falls district server being targeted, which contained all sorts of personal data belonging to residents of the school district. This includes addresses, medical histories, behavioral history, and other information that’s helpful to cybercriminals. Thanks to these events, 30 schools closed and canceled any weekend activities. When class resumed, there was much more security than before.

      TheDarkOverlord Solutions, true to its name, targets individuals that have particularly lucrative data on the line. In July 2017, they were responsible for a major information harvest from healthcare providers which resulted in almost 9.5 million records going up for sale on the black market. These records were reportedly stolen from a clinic, a healthcare provider, and a health insurance provider.

      This same group also reached out and made their name known by stealing media from Netflix. The popular series Orange is the New Black was released prior to its actual release date, thumbing the nose of the audio post-production studio that provided a ransom of $50,000. It just goes to show that you can never trust a thief!

      Therefore, all signs point toward the Columbia Falls school district to not pay the ransom demanded of them. They made the correct choice by not giving in to the demands of hackers, as there is no reasonable expectation that they will actually hand over their data. If they do decide to pay the ransom, it’s money that’s just going toward funding further ransomware attacks. Plus, if they are willing to pay, it just shows that the tactic actually works.

      The best way to stay secure is to protect your organization against all types of threats. To learn more, reach out to Digital Seattle at (206) 709-9556.

      Learn More

      Our Partners

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      Latest Blog Entry

      You might be surprised by how many of your organization’s security issues originate from within. A major contributor is user error, which can lead to some pretty severe problems reaching from your data security, to your workflow, all the way to the continuation of your busin...

      Latest News

      Digital Seattle Adds More Competencies To Their Preferred Partner Status!

      Digital Seattle Inc. Announces that we have become a Preferred Partner in Dell's PartnerDirect program, certified in Network Security, Servers, and Workstations.

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