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The Greater Seattle Area IT Experts


We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help businesses like yours increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Managed IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

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Cloud Hosting Solutions

Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.

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Your data is your business...protecting it is ours.

At Digital Seattle, we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

Managed IT Questions?

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      • Who Are We?
      • Refer A Friend
      Who Are We?

      It's Nice To Know Who You're Working With, We Get That

      Digital Seattle understands that making a decision means putting your trust in us. We encourage you to find out more about our company and read testimonials from our many satisfied customers!

      About Digital Seattle
       

      Refer A Friend To Digital Seattle!

      Do you know someone who you think my benefit from our services? Let us know and we will get in touch with them!

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      What Our Clients Say

      • President
        Seattle, WA
        Building Owners and Managers Association Seattle King County

        Digital Seattle has been our computer technologies support partner since 2003 assisting us with our network setup and administration, IT support and even our upgrade purchases. Digital Seattle's support service has been prompt and reliable and they have always been able to meet our IT business needs.

      • Principal
        Seattle, WA
        Bohlin Cywinski Jackson

        We've found Digital Seattle's staff to listen carefully to our needs and to be highly responsive, knowledgeable, and innovative in their recommendations and service. We've worked with them for all of our technology needs ranging from installing infrastructure, servers… to maintenance, repair and planning. I would be delighted to recommend Digital Seattle for any of these services.

      • Office Manager
        Everett, WA
        Computer Power and Service, Inc.

        We've been using Digital Seattle for 6 years. What I like most... is how responsive, professional and friendly the staff is. Digital Seattle has made some technological recommendations for us that have worked incredibly well... The services that Digital Seattle provides leave us with a peace of mind with regards to frequent backups, the ability to reach an engineer in a short amount of time and their ability to solve our PC and network issues.

      • Administrative Assistant
        San Francisco, CA
        Alber Seafoods

        ... With past experiences, we were doubtful that we would be able to reach anyone for assistance. To our surpise though, regardless of the time, a tech will usually call us back within a reasonable amount of time to help us troubleshoot.. Digital Seattle is quick in responding to our IT needs. The techs are prompt and extremely patient, and have excellent team work... It makes people like me with very basic computer knowledge not feel intimidated or uncomfortable when working with them.

      • General Manager
        Seattle, WA
        Inn At The Market

        I like that the Digital Seattle team is trained in our technologies, they know our infrastructure. I can call and talk to them and get results- they are not rookies.

      Latest Blogs

      Tip of the Week: Simple Device Turns Your Car Into a Wi-Fi Hotspot

      The further along microprocessors get, the smarter cars get. This correlation can largely be seen through the culture, but people have a different relationship with their cars than they do with, say, their washer and dryer. Besides their homes, their car is their largest investment, so they look to get the most value out of it that they can.

      One company, Zubie, has developed a way to use the existing computing infrastructure that is present in most non-electric cars to get some of the functionality that many people would pay tens of thousands of dollars to receive in their new car. It does this by providing tracking and analytics, car diagnostics, and if you so choose, Wi-Fi.

      The dongle connects to your car’s diagnostic port and immediately begins tracking the car’s movement. The Zubie tracks the route your car takes and also measures the acceleration, speed, braking, time you drive, cost of fuel used, and more. It also uses the VIN number, the diagnostic information, and the mileage to give you a relatively accurate representation of what your automobile is worth. There are even features for those who have teen drivers, for parents who want a little peace of mind when their teenager is borrowing their wheels.

      You can see that the Zubie has some practical value for the individual user, but how can you leverage this simple device for your business? The first thing you’ll want to do is to set up your Zubie Business account at http://biz.zubie.co. Once you have submitted the basic information about your business, Zubie will customize your experience based on business type and size. Select the notifications you would like to see and install the Zubie mobile app on your devices.

      Zubie will then track and relay drivers’ information to a central hub, all the while creating a leaderboard (to engage drivers in friendly competition with the other drivers in your company), complete trip histories for every Zubie key in use, a comprehensive driver scorecard for each automobile, and a useful snapshot of all the driving activity your company has done over the week or the month. With the ability to add users and admins the Zubie for Business interface it can make your drivers and dispatchers more efficient, while reducing the strain put on your fleet.

      Whether you are an individual who wants to know your family’s whereabouts or you run a business that utilizes a fleet of vehicles, the Zubie is a great solution to increase your car’s intelligence and get more out of your vehicles. The Zubie is just one of many Internet-connected devices that can help businesses get more out of their existing resources. To learn more about Internet of Things devices that can benefit your business, call us today at (206) 709-9556.

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      The Easiest Way to Manage Your IT Happens to Also Be the Best

      The differences between break-fix IT and managed IT services are as noticeable as the differences between day and night. Break-fix IT is basically the bare-bones IT maintenance that only takes care of technology when it breaks down. Managed IT differs by providing a proactive solution that prevents problems in the first place, saving your organization time and money in the long run. To prevent problems from happening, your IT assets are monitored for resource usage in order to minimize downtime.

      At first glance, business owners might see break-fix as the better option because they are using funds to fix actual problems. However, preventing problems from happening in the first place is much cheaper in the long run. Major issues that can happen to an IT infrastructure have a significantly higher risk related to them, and cost more to resolve if left unattended.

      Let’s take a look at the actual costs of break-fix IT versus managed IT services. Break-fix relies on someone identifying the problem and resolving it, but there are other fees that can rack up too and break your budget. Travel time, replacement parts, and other expenses can exceed your expectations and you’ll wind up spending much more than initially anticipated. Additionally, one of the most unexpected results of technology failing is often forgotten about: the downtime, which compromises productivity.

      Employees using technology that isn’t working to the accepted standard aren’t going to help your business function any better, which leads to lost revenue. Keep in mind that you’re also paying your employees regardless of whether or not they’re getting anything done in the office, so if they can’t work due to ineffective technology, you’re wasting money on them.

      Plus, what if the problem that happens isn’t just a singular workstation, and is instead a huge problem that spans the entirety of your infrastructure? If something happens that prevents your workforce from accessing critical data and applications, it’s a situation where you have workers sitting around, twiddling their thumbs until things are back in proper working order. In most cases, this is until your IT department sorts out the issue. In retrospect, it would have been easier to keep the issue from happening in the first place, instead of letting countless dollars bleed from your IT budget due to downtime and unnecessary expenses.

      Enter managed IT services, which prevent issues from escalating into major problems, allowing you to have a predictable IT budget.

      In their most basic form, managed IT services are designed to actually save your business money by taking out the unpredictability of managing technology. Instead of paying a large amount of money at a seemingly random moment, you pay smaller amounts over a longer period of time to make sure that you don’t experience major IT problems. Downtime can practically be eliminated, which makes sure that your business can continue operations without suffering from issues like data loss, hardware failure, and more.

      Digital Seattle offers managed IT services that are designed specifically for your business. You pay us a flat rate and receive valuable technology assistance as per your service level agreement. Together, we can help your business flourish by keeping technology troubles to a minimum. To learn more, reach out to us at (206) 709-9556.

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      Be the Hero Your Office Needs By Having a Disaster Recovery Plan

      Downtime is capable of causing long-term or irreparable damage to your IT budget, so just preparing for downtime isn’t enough. What you need to do is expect downtime and accept that it will inevitably happen to your business. To showcase just how frequently downtime can occur, we’ve compiled several possible ways downtime can become a reality for the average business.

      • User error: It’s not beyond the realm of possibility for employees to make mistakes. It can be something as simple as an employee moving the wrong file to the wrong location, or it can be as complicated as users mistakenly having access to data they’re not supposed to see, only to have it stolen by a scammer.
      • Hacking attacks: If your infrastructure were to be breached and infected by viruses or ransomware, there’s a good chance that you’ll lose data. This can happen due to data destruction or theft, and you can’t ignore the possibility of ransomware encrypting your infrastructure, either.
      • Natural disasters: Regardless of where your office is located, chances are that it’s vulnerable to at some variant of natural disaster. Floods, fires, earthquakes, electrical storms, hurricanes, and many more, are all examples of disasters that can lead to downtime.
      • Hardware failure: Technology certainly isn’t built to last forever, and you shouldn’t expect it to. Even the hardiest of servers will eventually fall to the whims of time. The best you can do is take measures to be ready for such an event, as hardware failures can happen at inopportune times and lead to significant data loss.

      The Solution
      In order to combat the threat of network downtime, disaster recovery is practically a necessity. This is a part of a thorough business continuity plan that’s designed to get your organization up and running following a crippling disaster. This includes having reliable data backup, as well as a way to rapidly recover its contents. Data backup and disaster recovery might be all you have left to fall back on in the event of a disaster.

      If you’re considering tape backup, know that you could potentially lose out on an entire day’s worth of work, as tape is more vulnerable to user error and isn’t nearly as dynamic as the alternatives. BDR can almost instantaneously restore your data, and since you restore from the cloud rather than a physical tape, you can avoid the majority of downtime.

      To learn more about how to prevent network downtime, and to ask us about our BDR solution, reach out to us at (206) 709-9556.

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      Our Partners

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      Latest Blog Entry

      The Internet of Things may have just entered social consciousness, but people have been trying to add Internet functionality to devices for quite some time. One instance of this is the development and manufacture of smart car technology. In the same way as our services are d...

      Latest News

      Digital Seattle Adds More Competencies To Their Preferred Partner Status!

      Digital Seattle Inc. Announces that we have become a Preferred Partner in Dell's PartnerDirect program, certified in Network Security, Servers, and Workstations.

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