The Greater Seattle Area IT Experts


We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help businesses like yours increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Managed IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

read more

Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

read more

Cloud Hosting Solutions

Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.

read more

Your data is your business...protecting it is ours.

At Digital Seattle, we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

Managed IT Questions?

  • First Name *
  • Last Name
  • Phone *
  • Comments

      Managed IT Whitepaper!

      • Company. Name *
      • First Name *
      • Last Name *
      • Phone *
      • Yes, subscribe me to:
          • Who Are We?
          • Refer A Friend
          Who Are We?

          It's Nice To Know Who You're Working With, We Get That

          Digital Seattle understands that making a decision means putting your trust in us. We encourage you to find out more about our company and read testimonials from our many satisfied customers!

          About Digital Seattle
           

          Refer A Friend To Digital Seattle!

          Do you know someone who you think my benefit from our services? Let us know and we will get in touch with them!

          Read More
          Refer a Friend
           

          What Our Clients Say

          • President
            Seattle, WA
            Building Owners and Managers Association Seattle King County

            Digital Seattle has been our computer technologies support partner since 2003 assisting us with our network setup and administration, IT support and even our upgrade purchases. Digital Seattle's support service has been prompt and reliable and they have always been able to meet our IT business needs.

          • Principal
            Seattle, WA
            Bohlin Cywinski Jackson

            We've found Digital Seattle's staff to listen carefully to our needs and to be highly responsive, knowledgeable, and innovative in their recommendations and service. We've worked with them for all of our technology needs ranging from installing infrastructure, servers… to maintenance, repair and planning. I would be delighted to recommend Digital Seattle for any of these services.

          • Office Manager
            Everett, WA
            Computer Power and Service, Inc.

            What I like most is how responsive, professional and friendly the staff is. Digital Seattle has made some technological recommendations for us that have worked incredibly well... The services that Digital Seattle provides leave us with a peace of mind with regards to frequent backups, the ability to reach an engineer in a short amount of time and their ability to solve our PC and network issues.

          • Administrative Assistant
            San Francisco, CA
            Alber Seafoods

            ... With past experiences, we were doubtful that we would be able to reach anyone for assistance. To our surpise though, regardless of the time, a tech will usually call us back within a reasonable amount of time to help us troubleshoot.. Digital Seattle is quick in responding to our IT needs. The techs are prompt and extremely patient, and have excellent team work... It makes people like me with very basic computer knowledge not feel intimidated or uncomfortable when working with them.

          • General Manager
            Seattle, WA
            Inn At The Market

            I like that the Digital Seattle team is trained in our technologies, they know our infrastructure. I can call and talk to them and get results- they are not rookies.

          Latest Blogs

          How is Blockchain Going to Work with the GDPR?

          GDPR itself is a bit tricky to understand. Even though it doesn’t have the PII designation, it’s still the strongest data protection law passed to date. Any organization that does business with businesses within the nations of the European Union needs to comply with the regulations outlined in the GDPR. One of the most notable results that we’re sure you’ve noticed regarding GDPR is that many websites have updated their privacy policy, and they are required by law to tell their viewers about this. This is to protect themselves from the fines associated with non-compliance to GDPR.

          The biggest issue concerning blockchain technology is found in the GDPR mandate. According to the new regulations, if a company obtains personal information that doesn’t need it, they must delete it. Blockchain nodes can’t be deleted, so it makes sense that the GDPR would be an issue for companies that use them. It’s a strange coincidence that blockchain and GDPR are both meant to improve user privacy, even though the blockchain technology used to this end isn’t compatible with GDPR regulations.

          Even though GDPR was designed to adapt to changes in technological innovations, blockchain is already testing its ability to do so. For example, applications that utilize blockchain technology already pair well with the three major points of GDPR: confidentiality, integrity, and availability. The blockchain uses encryption to remain confidential, but the ledger itself remains transparent.

          Let’s think about a potential scenario for a customer named Jim. Jim can use a blockchain-based account to pay for his monthly checkup. This works out for him because most of the EU has universal healthcare as a principal. The details of this payment are hidden, but the record shows the overall price in the form of cryptocurrency. Because this company has collected information--encrypted or not--and it’s not needed, this would be a breach of GDPR policy. Consequently, some EU-based companies have stopped accepting Bitcoin and cryptocurrency as payment, though it’s worth mentioning that GDPR isn’t the exclusive cause of this.

          Though the GDPR regulations only cover EU-member countries and organizations that do business with them, there is a considerable chance that these regulations will be amended as time goes on. What will this future look like? Will it be more like GDPR, or will it focus primarily on the blockchain? Let us know in the comments.

          Learn More

          Tip of the Week: Lead Your Remote Workers to Success

          Accessible Solutions
          No office is complete without a comprehensive communications solution, but it’s especially important for your business to have solutions designed to help remote employees stay connected to the workplace. This can include the following:

          • Virtual private networks: Any time you have employees accessing sensitive information from outside your network, you want these communications to be encrypted with a VPN.
          • Voice over Internet Protocol: Access to a phone system can make communication much easier, and the best way to do this is with a software-based VoIP solution that can be used on desktops, mobile devices, and laptops.
          • Remote desktop software: Sometimes you have employees who are only remote half of the time. In this case, you can let them remote into their work desktops to access files located on them.
          • Cloud-based applications: Any applications hosted in the cloud are great for remote workers, as they are frequently (or permanently) out of the office, away from their desktops.

          Ensure Proper Documentation
          Project management is incredibly important for remote workers, as they are disconnected from the everyday hustle and bustle of the office environment. They aren’t going to be available for “by-the-way” conversations that can lead to major breakthroughs in projects. They aren’t going to be there to hear the collaboration going on. Instead, they need a place where they can see all of the details at a glance. Project management software makes this possible by allowing you to allocate tasks and resources to whoever needs them.

          Be Inclusive
          The most important part of having remote employees is remembering that they are still a part of the team. It can be easy to forget that they are still hard at work for your organization, so be sure to reach out and check up on them once in a while. Remember, remote employees don’t get the social aspect of the workplace that other employees get, so they might find themselves wishing for some human interaction once in a while. Plus, it helps them feel like they are valued by your business--and when employees feel like they are valued, they work harder and better.

          Is your business considering going mobile with remote employees? Be sure to reach out to Digital Seattle beforehand to make sure they have all the tools they need to succeed, including software solutions, mobile devices, and so much more. All you have to do is reach out to us at (206) 709-9556.

          Learn More

          Business Communications Are Changing Rapidly

          There are five major business communications tools on the market today, they are:

          • Telephone
          • Email
          • Conferencing
          • Instant messaging
          • Team collaboration apps

          We’ll take a brief look at each to see how they’ve been innovated (or invented) to help businesses like yours build profitability.

          Telephone
          The telephone, as with any other transcendent technology, has had business grow up merely because of its presence. Of course, around dinner time, those businesses just happen to be the most annoying businesses in the world, but all-in-all they’ve been around for a long, long time so if the brilliance of the technology has dimmed a bit, it still is admittedly necessary for almost every modern business.

          For decades, telephone service was dominated by the telephone company; and, while they still exist, many people now get their phone service through their cable provider. For the modern business who needs telephone service with certain options, and who doesn’t need cable, the cable-provided telephone service can get costly fast.

          VoIP, or voice over Internet protocol, is an enterprise telephone service that uses your organization's existing bandwidth to place and accept calls, and comes with a lot of the features any company would need, for a fraction of the price they would have traditionally paid. There are all types of VoIP plans and services out there. If you would like to save money, while getting the reliable telephone services you are used to, the friendly consultants at Digital Seattle can help you find the VoIP plan that fits your organization's needs.

          Email
          Again, email is a technology that almost everyone will be accustomed to using. For the average office worker or salesperson, their email is a constant source of information. A person’s email address is used by most organizations to set up accounts, correspond, and integrate with line of business applications like customer resource management (CRM) software to push notifications in a central area, so workers don’t miss anything.

          Today’s email platform is more intuitive and service-laden than in the past. While email is extraordinarily useful, it can be very time consuming, and is the predominant way many organizations get infiltrated by hackers. As phishing schemes get more sophisticated, more people fall into hackers’ socially-engineered traps.

          The integrations are email’s biggest superlative feature. Many pieces of productivity software integrate with many separate types of email. In doing so, a worker’s email can provide them with a lot of the information they receive without having to depend on multiple applications to do so.

          Conferencing
          With more collaborative work going on, and with more technology available to fuel remote connectivity, having virtual meetings has become an important part of many organizations’ communications strategies. Today there are several strong conferencing options that include the ability to share information via screen swapping, video presentation, or face-to-face communication. New conferencing technology moves your meetings out of the boardroom and into the chatroom.

          Many times the conferencing software you need either comes with, or successfully integrates with a VoIP solution. Again, our consultants can assess your needs in order to develop a communications strategy that works for your entire company, remote workers and all.

          Instant Messaging
          By now, everyone that uses social media knows all about the ease of instant messaging (IM). Instant messaging allows your team to communicate with minimal distraction. Nowadays, most business application have some sort of chat program, whether that be a forum-based interface or a direct one-on-one chat interface.

          One problem that businesses have with IM is that they are typically part of another program (e.g. Facebook Messenger) and could present significant distractions for workers. Most of these platforms offer a “for business” product, but finding the ones with the security, reporting, and media-sharing features that is commensurate with your organization's needs could be difficult. The consultants at Digital Seattle can help place you alongside the platform that will work for your organization's needs.

          Team Collaboration Apps
          In what seems to be the next step for business communications, the team collaboration app has become a major player for project management. The two major titles on the market at present, Slack and Microsoft Teams, provide users with an interface that is much like that of the modern email, with all email’s capabilities, but real-time messaging, and integrations with many third-party applications. Set up like a forum, any person on a team can start conversations with whomever they choose and from there, they can drag and drop information crucial to their shared project’s success.

          By creating an interface that takes the best parts of all network collaboration tools, team collaboration app developers have successfully innovated the market for team collaboration and project management. If you are interested in getting to know more about these team collaboration applications, contact us and we’ll tell you what application will be right for you.

          Being able to properly innovate to be the best business you can be, can be tough. Call the IT professionals at Digital Seattle today at (206) 709-9556 to start taking your organization’s communications to the next level.

          Learn More

          Our Partners

          bbb.jpgcertified_reseller_badge-resized.pngcisco.jpgconsultants-network.jpgdoyenz_142x38.jpghp.jpghtg.jpglenovo.jpglogo.pngmaas360resized.jpgmicrosoft-partner.jpgmspallianceresized.jpgseattle.jpgsophos.jpgstragecraft.jpgsymantec.jpgwgrd_logo_clrv2.gif

          Latest Blog Entry

          The European Union’s General Data Protection Regulation (GDPR) has gone into effect, and with this new law comes a lot of information your organization needs to consider regarding individual data protection. In particular, the technology of blockchain is difficult to talk ab...

          Latest News

          Digital Seattle Adds More Competencies To Their Preferred Partner Status!

          Digital Seattle Inc. Announces that we have become a Preferred Partner in Dell's PartnerDirect program, certified in Network Security, Servers, and Workstations.

          Read more ...

          Account Login