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Managed IT Services

IT support in Seattle, offering intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution and IT support available in Seattle.

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Cloud Hosting Solutions

Proactive IT support can reduce infrastructure costs, collaborate, allowing Seattle businesses to get more done with our unique cloud solutions.

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Your data is your business...protecting it is ours.

At Digital Seattle, we understand business. We consult. We provide IT support and solutions to solve everyday challenges for Seattle Businesses. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

Managed IT Questions?

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      • Who Are We?
      • Refer A Friend
      Who Are We?

      It's Nice To Know Who You're Working With, We Get That

      Digital Seattle understands that making a decision means putting your trust in us. We encourage you to find out more about our company and read testimonials from our many satisfied clients!

      About Digital Seattle
       

      Refer A Friend To Digital Seattle!

      Do you know someone who you think might benefit from our services? Let us know and we will get in touch with them!

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      Refer a Friend
       

      What Our Clients Say

      • One-stop-shop

         

        We know that we are in good hands and can trust the feedback we get from Digital Seattle in all aspects of our technology management. From server maintenance and back up, new hardware ordering & service, annual software licensing, IT problem resolution, etc., our issues are handled more smoothly, quickly, and in a more cost effective manner than trying to provide all of these services in-house.

         

        Digital Seattle helps keep us on the leading edge and current with things including our annual “state of our systems” review that provides feedback about new trends, what other similar firms are doing and changes that may be coming up. All of this leads to our ability to make good decisions about purchases and resource allocation. The length of our history together speaks to the confidence and comfort level we have with the team at Digital Seattle and the services they provide.

        Jeff W., Client for 20+ years
      • Deep knowledge of our property & intricate systems

         

        Over the past 20 years of working with Digital Seattle, we have benefitted from their familiarity of our property and intricate systems. Any updates or additions we have had were made seamless due to the experience and knowledge already in place because of employee retention. They have built a strong rapport and familiarity with our staff, making any technical issues that arise easy to address and solve swiftly and with ease. We have always felt cared for by the team, and that our concerns are valid and given the attention they need.

        Shelley W., Client for 19+ years
      • High level of service & commitment

         

        Digital Seattle is proactive in the maintenance and security of our network and systems... and keep us ahead of the game by ensuring our software and hardware is working at peak performance. Keeping our systems running without down time is extremely critical. Their level of service and expertise is fantastic. I think we all sleep a bit better at night knowing we have true IT professionals working on our behalf!

         

        Everyone is very friendly and helpful. We also like the fact that they offer other services; such as the recent upgrade of our phone system to a cloud based system that saved us a significant amount of money, while providing ease of use and all the features you'd expect in very high end systems. We highly recommend their services! Having worked with DS for many years now, we really appreciate the consistent high level of service and commitment to keep us running smoothly! Thank you!

        Mitch M., Client for 9+ years
      • Positive change, Stability & Peace of Mind

         

        Since retaining Digital Seattle in 2016 for our IT support, we have transitioned our business forward to a new server, desktop computers, and other devices supported by frequent off site backups. Our employees have also become more efficient due to our immediate access to IT professionals. All of this positive change came about after a thorough review, followed by qualified recommendations from Voiko Tanev and his IT specialists. It is reassuring to know that our network is constantly monitored for updates, issues, security and firewall optimization. Thank you for providing tremendous stability and peace of mind with this aspect of our business.

        Carin K., Client for 3+ years
      • Clear Professionalism & Efficiency

         

        In contrast to our past providers, Digital Seattle’s professionalism was apparent from the first day we sat down to talk with them about a potential collaboration. Their knowledge of the industry is up to the minute, and their staff is very experienced. They have solved every single computer, network or server related problem our staff has experienced since we brought them on, and they have done it fast. Several times they identified a hacking threat that could have cost us many thousands of dollars, and neutralized it. 

         

         For a fair fee, they have given us an iron clad disaster recovery backup system, cyber security, all-hours access to fast tech support from knowledgeable staff (even when most of us are working from home), and we now have state of the art hardware. If any architecture firm is not covered in these areas, their risk is huge. Digital Seattle has given us peace of mind that has allowed us to conduct business quickly and efficiently even when working remotely.

        Larry J., Client

      Latest Blogs

      How Your Small Business Can Benefit from the Internet of Things

      Before we get into individual use cases, we should admit that the concept of IoT devices over the years has been connected to a wide range of cybersecurity issues. Obviously, this should bring up some concerns, but when implemented properly and safely, they can bring a lot of value and automation to your business. We can’t stress enough how important it is to have an IT professional who knows how to integrate new tools into an environment that has extremely important data flowing in and out of it regularly. 

      IoT Improves Business Automation

      With all the tools out there that claim to improve efficiency, it is difficult to identify which of them can actually work for your business. Really what you should be looking for are ways to automate repetitive and mundane tasks so that your employees don’t have to spend a lot of their time focused on them. The Internet of Things presents an opportunity to fill in a lot of the gaps with tools that can actually improve efficiency. One of the most notable ways it can help is in the management of your brick and mortar locations. Smart technology has made significant strides in centralized management and security since their inception and can provide your business with the following functionality:

      • Managing temperature - IoT sensors can control HVAC systems and adjust heating and cooling to save energy. With energy prices currently in a steady climb, this can add up to significant cost savings over time. 
      • Managing lighting - As with HVAC controls, controlling the cost of lighting in your business’ location(s) can be of great benefit. In fact, according to the U.S. Department of Energy adding IoT lighting controls can reduce lighting energy consumption by nearly half. 
      • Managing building maintenance - Sensors connected to a business’ IT infrastructure or machinery can deliver the data needed to allow managers to make more informed decisions about their business. This can have a positive effect on location maintenance and scheduling. 
      • Energy consumption - On top of controlling costs, IoT tools can provide managers with a lot of great information to help make decisions that not only help the bottom line, they also can improve efficiency and productivity. The more you know, the better. The IoT provides a lot of good information for decision makers to use to improve their businesses.

      IoT Isn’t that Pricy

      One major factor for any business is cost. As more businesses utilize IoT technology, the price for sensors and other smart devices declines rapidly. Today, businesses can get the IoT technology, as well as the necessary shift in business networking that it needs to properly and securely function, for a fraction of the cost than the same system would have cost just a short time ago. What’s more, the IoT can help your business stabilize costs by automating some typically expensive business processes, including:

      • Inventory management -  You can more easily keep track of your business’ inventory, even if your goods and components are stored offsite. There are systems that will trigger an order when a stock gets to a certain number, taking inventory management off your staff’s plate. 
      • Safety and compliance - Every business has to deal with a certain number of local, state, and federal regulations. IoT can be implemented to ensure that your staff is operating in a safe and compliant environment.
      • Security - New camera systems no longer require businesses to swap out tapes or disks. Today, IoT-fueled CCTV systems can be viewed remotely and be recorded to the cloud. Not only that, if you choose to have access control badges for your employees, you can control their access to business resources and track all employee movement to solve operational problems more quickly. 

      You can implement these systems for a reasonable expense and over time they will pay for themselves. 

      We Can Help!

      Integrating IoT into your business isn’t as easy as just plugging in the devices and forging ahead. There needs to be some consideration to the deployment to ensure network security and the viability of the IoT solution. We can help. Our team of IT professionals thrives in situations where we are asked to help Greater Seattle Area businesses innovate and prosper. If you would like to have a conversation about integrating the IoT into your business, give Digital Seattle a call today at (206) 709-9556. 

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      5 Reasons Why You Need Managed IT

      Less Downtime

      Proactive maintenance and management means that you are identifying issues and addressing them before they become major problems. This naturally leads to less downtime, as you are addressing the issues that lead to downtime before they have a chance to develop any further.

      More Productivity

      While you might have once been focused on reacting to problems, you can instead reclaim this time and spend it on more productive initiatives. For example, maybe you spend half an hour every morning wrestling with your computer to work properly. If you take care of it and nip these issues in the bud, you can use that time to instead outline your plans for the day, leading to more focused work throughout the workday. All of this compounds over time, too.

      More Predictability

      Technology can be unpredictable at times, to say the least, but when you proactively maintain your technology, you are essentially planning for the future and all of the possible scenarios that could occur. All of this makes it easier to make decisions about when and how to replace technology, something which makes the budgeting process more predictable and easier to plan for.

      Less Frustration

      Most everybody understands the importance of mindset, and when your technology isn’t working properly, it’s really, really hard to remain focused and positive. With proactive maintenance, however, you don’t have to worry about your technology breaking down to the point where it’s impossible to get work done. Small issues can be resolved before they escalate, making it easier than ever to stay focused on the work you’re doing.

      Fewer Expenses

      Perhaps the biggest and best benefit of taking a proactive stance on your technology management is that you will spend less money in the long term because of all of the above reasons outlined. Because your technology breaks down less frequently, you won’t have to replace it as often, and you’ll spend less on both maintenance and downtime.

      Take Advantage of Proactive Maintenance Today

      Don’t let your business suffer from poor IT maintenance any longer; if you want to take a proactive approach to technology maintenance—and you should—then contact Digital Seattle at (206) 709-9556. Our trusted technicians will ensure you are in good hands.

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      Tighten Things Up With Better Collaboration

      Find the Right Resources

      An issue many businesses run into when undertaking major collaborative tasks is expecting A-level work from someone that isn’t trained or experienced in doing that type of work. This can happen because of improper project management and delegation, or it can simply be because there are heavy workloads on the more experienced resource. Regardless of what the reason is, having your best people doing their best work on what they’re best at is sure to help take your business where you want it to go.

      Lines of Communication

      Communication is a key component to any collaborative endeavor, but if your team doesn’t have access to the robust communications tools that are now available, your team’s efficiency may be less than desirable. Since most teams are made up of workers from different departments, they may have different perspectives and ideas. Having productive lines of communication can lead to better products, better services, and the production of more revenue. 

      Stay on Task

      One crucial issue some multi-user projects need to establish early on is shared goals. Not just the result that they want to see, but also timelines, deadlines, and so on. Not every member of your team is going to think the same way and having shared goals will be important to fulfill the work as expected. 

      What Technology Can Help?

      Technology is a big part of collaboration in modern business. Here are three technologies that you can use to improve your team’s results on collaborative projects. 

      • Collaboration apps - Software that is specifically made for collaboration. These apps are available anywhere on nearly any device and give users the ability to work with a lot of integrated software titles.
      • Video conferencing - Being able to have impromptu meetings where you can talk to your team is important with all project coordination.
      • Productivity suites - Cloud-based productivity suites give team members the ability to collaborate on specific documents, presentations, and spreadsheets.

      At Digital Seattle, our IT professionals pride themselves on helping Greater Seattle Area businesses get the technology and technology management they need to be their best. Give us a call today at (206) 709-9556 to learn more. 

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      Our Partners

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      Latest Blog Entry

      Businesses that depend on their technology try to stick with it as long as they can so as to not incur large unnecessary costs. Ironically, that may be the thing that is causing a lot of those costs. Today, we thought we would take a look at a couple of variables that can le...

      Latest News

      Digital Seattle Adds More Competencies To Their Preferred Partner Status!

      Digital Seattle Inc. Announces that we have become a Preferred Partner in Dell's PartnerDirect program, certified in Network Security, Servers, and Workstations.

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