The Greater Seattle Area IT Experts


We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help businesses like yours increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Managed IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

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Cloud Hosting Solutions

Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.

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Your data is your business...protecting it is ours.

At Digital Seattle, we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

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          Who Are We?

          It's Nice To Know Who You're Working With, We Get That

          Digital Seattle understands that making a decision means putting your trust in us. We encourage you to find out more about our company and read testimonials from our many satisfied customers!

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          What Our Clients Say

          • President
            Seattle, WA
            Building Owners and Managers Association Seattle King County

            Digital Seattle has been our computer technologies support partner since 2003 assisting us with our network setup and administration, IT support and even our upgrade purchases. Digital Seattle's support service has been prompt and reliable and they have always been able to meet our IT business needs.

          • Principal
            Seattle, WA
            Bohlin Cywinski Jackson

            We've found Digital Seattle's staff to listen carefully to our needs and to be highly responsive, knowledgeable, and innovative in their recommendations and service. We've worked with them for all of our technology needs ranging from installing infrastructure, servers… to maintenance, repair and planning. I would be delighted to recommend Digital Seattle for any of these services.

          • Office Manager
            Everett, WA
            Computer Power and Service, Inc.

            What I like most is how responsive, professional and friendly the staff is. Digital Seattle has made some technological recommendations for us that have worked incredibly well... The services that Digital Seattle provides leave us with a peace of mind with regards to frequent backups, the ability to reach an engineer in a short amount of time and their ability to solve our PC and network issues.

          • Administrative Assistant
            San Francisco, CA
            Alber Seafoods

            ... With past experiences, we were doubtful that we would be able to reach anyone for assistance. To our surpise though, regardless of the time, a tech will usually call us back within a reasonable amount of time to help us troubleshoot.. Digital Seattle is quick in responding to our IT needs. The techs are prompt and extremely patient, and have excellent team work... It makes people like me with very basic computer knowledge not feel intimidated or uncomfortable when working with them.

          • General Manager
            Seattle, WA
            Inn At The Market

            I like that the Digital Seattle team is trained in our technologies, they know our infrastructure. I can call and talk to them and get results- they are not rookies.

          Latest Blogs

          Have You Really Considered Your Maintenance Costs?

          Small businesses often run into issues when it comes to technology maintenance. Even without taking the cost into consideration, it’s the stuff of nightmares. Depending on what’s wrong with the device, as well as the rates of the service provider and the cost of parts, your simple fixes could turn out to be outrageous bills that your organization simply can’t afford. It ultimately might affect your judgement and get you to consider replacing the technology, even if it’s still not quite done kicking.

          Depending on the issue, the cost isn’t always the only part of the larger cost of technology maintenance--that would be downtime, or any time where your business’ operations aren’t working as intended. One survey asked small businesses how much they lost from downtime, and it was found that the average small business estimated their losses at around $100,000 from downtime and downtime-related costs.

          Your business can’t afford to lose out on $100,000 or any costs related to downtime. Minimizing it should be one of your top priorities. You can instead look at an option that doesn’t involve you unhooking your computer from the wall and dragging it to a provider’s site: managed IT services from Digital Seattle.

          Managed IT services help your business minimize downtime and improve the management and maintenance of your technology solutions. We accomplish this by proactively monitoring your systems for any possible sources of downtime. This includes network security-related issues, hardware management, and help desk support for your employees. This keeps your organization from wasting money on support costs when you don’t need to.

          Perhaps best of all is that we can do all of this remotely without an on-site visit or your organization unhooking its technology for an office visit. It’s easy and convenient for everyone involved, which saves you time and money in the long run. To learn more about how Digital Seattle can save your business money, reach out to us at (206) 709-9556.

          Learn More

          A Short History of Data Backup and Storage

          Early Humanity
          As was stated above, data backup (albeit primitive data backup) is thousands of years old. One of humanity’s greatest advantages over many animals that would seemingly be higher on the food chain, is that our wit allows us to see patterns. We do this by recall. By also attempting to pass on the information that we’ve learned, we protect that information. Now, in doing so a lot of data got lost, and a lot is misrepresented or misinterpreted, but it can’t be denied that a lot of what we know about early humanity is from the information they left behind.

          Ancient Civilization
          As civilization developed, so did writing. From the glyphs painted and carved into stone walls in caves, people started to represent feelings and stories with drawings. Over time, characters began to represent the language the people of the time spoke. The only way to protect information against its demise was to copy it from originals, which many civilizations did. No better is this represented than in ancient Egypt. Scribes were the people that were tasked with copying over information. Since overwhelming portions of the population were illiterate, scribes held with great esteem, were looked on as part of the Pharaoh's court. The scribe’s job was to reproduce new papyrus from originals to preserve the information for posterity. Of course, we’re talking about a civilization that lasted three millennia, and went through plenty of major shifts of power, but like the humans that came before, what we know about this era of human history is largely by that which has been left behind and protected.

          Emergence of Early Data Systems
          Cave walls, masonry, papyrus, all were - in their own right - data systems. When people started putting works into books, great libraries began to pop up, providing the literate few the resources to learn about older civilizations, and therefore, the patterns that they had observed through history. A problem popped up. Since authors of works of antiquity had no rights, they didn’t really gain anything but notoriety from their work. The backup system of the day, the scribe, was the one that benefited, copying works--sometimes poorly--often deliberately changing the information to be in line with whatever political or religious situation they swore allegiance to. By the time the anno domini calendar started, literacy was improving substantially in places like Rome, leading to a great deal of invention and innovation. As those political and religious forces became more powerful throughout the first half of the first millennia A.D. books, and thus the information of great civilizations, thinkers, and leaders, were often destroyed for heresy.

          The Printing Press
          In the mid-15th century, German inventor Johannes Gutenberg developed the moveable-type printing press, which historians regard as one of the inventions that ushered in the modern period of human history. By being able to manufacture print-based manuscripts quickly, it reduced the need for corruptible scribes and provided people of any kind to mass produce printed material. For the works that had survived the Reformation, and for the preservation of human antiquity, this was extraordinarily important. More people were learning how to read, write, and get ideas out, creating a burgeoning middle class as where there were just elites and peasants up until that point. The spread of information, and the retention of it for posterity, brought with it more invention and more innovation, and subversion to the political and religious doctrines that had ruled much of the western world for centuries.

          Data Revolution: Punch It
          The industrial revolution brought with it new technologies in data. Punched card technology was the very first method used to track and store a lot of data, providing simpler and faster ways to find consensus. The idea of consensus itself was something that hadn’t mattered much under feudal rule, but as civilization modernized, so did the need for data. Early in the 19th century punched card technology was developed in France to control textile looms. Textile workers could enter a piece of paper and the mill would read the paper with the use of strings to automatically create a pattern.

          Later in the century, Herman Hollerith invented a method of recording data on a medium that could be read by machine. This punched card technology was used to control machines (think the automatic piano), rather than record or read data. The 1890 U.S. census was the first time that this technology was used on a large scale, giving census workers the ability to use machines to accurately count figures that would take humans much longer to count. Ironically, the 1890 census information, where this great new technology was being used, was destroyed by fire twenty years later. This led to the establishment of one of the biggest data backups in the world with the formation of the U.S. National Archives.

          Punch card technology gained traction quickly after Hollerith established the Tabulating Machine Company. The company would later merge with other companies to form International Business Machines (IBM). IBM would establish this technology as the most utilized technology for data storage, data entry, and processing. The technology would be used in voting machines, time clocks and computer programming for decades. With the applications for this technology growing it ran into problems. Where would they store all the cards? This led to the development of magnetic tape, a breakthrough that would revolutionize backup technology.

          Traction with Tape
          When IBM introduced tape technology in the early 1950s, there were millions of punch cards. Each roll of tape could hold as much data as 10,000 punch cards. This consolidation of space not only made tape the predominant way people and organizations stored and read information, it also reduced the cost of storage and processing. It also was the first time that small organizations started caring about their data, and so in the early 1960s, companies started using tape to back up all their computer data. Since computing as we know it was just starting to take a foothold in business (it had not yet been developed for home use), a tape drive could conceivably be used to keep a whole organization’s electronic data on a single spool of tape. There are companies today that still rely on a tape backup. While the technology is now seen as slightly antiquated, it is a reliable form of data storage and backup.

          Nowadays, the problems with using tape as the primary backup solution aren't so much in the tape’s ineffectiveness, it’s that the other options are better. With tape you have to run your backups when no one is using the systems, or it results in downtime, so for organizations that run 24 hours a day, a backup is not manageable.

          The Disk Drives
          Soon after the tape drive was established, IBM created the first hard drive (HDD). While wildly expensive when it was first developed, the hard disk technology has developed quickly; and, when the personal computer started really flying off the shelf, all PCs were built with an onboard hard disk, providing easy storage and access to stored files.

          Once the hard disk was moved out of the computer, people started using them to back up data. This is why tape backup remained the number one-way companies backed up their data into the 1990s. It was cheaper than hard drives and the HDD didn’t have a dedicated way to hook up to the other systems. As the years went on and the prices dropped, hard drive capacity increased, and USB was developed, the HDD superseded tape as the top data backup option out there. Everything about it is faster and more receptive. You can use specially-created software to set when you want to run a backup. You can also automate the process to run every so often so that if changes are being made, you won’t lose anything.

          Besides the hard disk there are a myriad of disk drives that can be used to store data. Over the years there have been all types of floppy drives, Zip drives, and now flash drives. Each works essentially the same way the hard disk does, but the capabilities are extremely limited due to the small amount of space each has. Essentially, it’s a lot like using the punch card method with the amount of data a lot of organizations have to back up today.

          Today, most dedicated backups are saved on a hard drive, either situated inhouse or in a dedicated data center. Which brings us to:

          The Cloud
          Cloud technology has been around for some time. It is basically computing storage and resources that are delivered through a broadband Internet connection. When cloud storage started to take off, people were skeptical about the security of the data once it was stored online. This led to some organizations building their own cloud storage server or collocating their files to a facility where they would be in control of the management of the server.

          If you can look at it as a benefit that you don’t have to take on the expense and time of managing the hardware in which you store your data, the cloud is an attractive option. However, if you have a lot of data, costs can add up pretty quickly. While cloud solutions are typically billed per month, if you dedicate your file storage to the cloud exclusively, you may find the costs a little hard to manage.

          The BDR
          Finally we get to the créme de la créme of data backup and recovery solutions, the BDR. BDR stands for backup and disaster recovery. Basically, it’s a two-in-one solution that uses a network attached storage (NAS) device to back up your data to a hard disk and then simultaneously sends the backed up data to an offsite data center. By utilizing the hard drive and the cloud, the BDR provides multiple copies of your data, and options to restore quickly when called upon. It can also be used as a temporary server if you suffer from hardware failure.

          At Digital Seattle, we not only know just how important it is to protect your data, we also love to teach people about our work. For more information about the BDR, or to talk to one of our professional consultants about developing a backup strategy that fits your business, call us today at (206) 709-9556.

          Learn More

          Facebook Makes Two-Factor Authentication Easier

          Facebook has had two-factor authentication available for a long time, but before recent changes, it required the user to provide a phone number. This made a lot of people not want to use the system. Moreover, the update comes months after Facebook admitted that they had a bug in their previous two-factor system, that was sending users who set up the security protocol SMS notifications. Users were getting their Facebook notifications from 362-65, the 2FA number they used. If a user replied, it would be posted to their profile page.

          Now the social media giant will accept apps like Google Authenticator and Duo Security, and has refined the setup process making it much simpler for the average user to set up. This change comes at a great time, as SMS has been at the center of a good number of two-factor hacks. In other words, try to avoid using text messages for your two-factor authentication. Sure, it’s better than not having the additional layer of security, but a lot of recent cases have found that it’s not impossible for hackers to intercept your 2fa codes and use them to gain access to your accounts.

          To set up 2FA for Facebook, follow these instructions:

          • Go to Settings
          • Click on “Security and Login”
          • Navigate to “Use two-factor authentication”
          • Select type of account you want to use to authenticate.

          Two-factor authentication sets up an extra layer of security to protect your sensitive information against infiltration and theft. If you would like to learn more about two-factor authentication for your business, call Digital Seattle today at (206) 709-9556.

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          Latest Blog Entry

          Computers need to be maintained in order to ensure that they are working as optimally as possible. It’s also known that technology solutions are prone to failure, be it from users making mistakes, deliberately ruining something in a fit of rage, or components simply failing....

          Latest News

          Digital Seattle Adds More Competencies To Their Preferred Partner Status!

          Digital Seattle Inc. Announces that we have become a Preferred Partner in Dell's PartnerDirect program, certified in Network Security, Servers, and Workstations.

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