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Managed IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

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Cloud Hosting Solutions

Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.

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Your data is your business...protecting it is ours.

At Digital Seattle, we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

Managed IT Questions?

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      • Who Are We?
      • Refer A Friend
      Who Are We?

      It's Nice To Know Who You're Working With, We Get That

      Digital Seattle understands that making a decision means putting your trust in us. We encourage you to find out more about our company and read testimonials from our many satisfied clients!

      About Digital Seattle
       

      Refer A Friend To Digital Seattle!

      Do you know someone who you think might benefit from our services? Let us know and we will get in touch with them!

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      Refer a Friend
       

      What Our Clients Say

      • One-stop-shop

         

        We know that we are in good hands and can trust the feedback we get from Digital Seattle in all aspects of our technology management. From server maintenance and back up, new hardware ordering & service, annual software licensing, IT problem resolution, etc., our issues are handled more smoothly, quickly, and in a more cost effective manner than trying to provide all of these services in-house.

         

        Digital Seattle helps keep us on the leading edge and current with things including our annual “state of our systems” review that provides feedback about new trends, what other similar firms are doing and changes that may be coming up. All of this leads to our ability to make good decisions about purchases and resource allocation. The length of our history together speaks to the confidence and comfort level we have with the team at Digital Seattle and the services they provide.

        Jeff W., Client for 20+ years
      • Deep knowledge of our property & intricate systems

         

        Over the past 20 years of working with Digital Seattle, we have benefitted from their familiarity of our property and intricate systems. Any updates or additions we have had were made seamless due to the experience and knowledge already in place because of employee retention. They have built a strong rapport and familiarity with our staff, making any technical issues that arise easy to address and solve swiftly and with ease. We have always felt cared for by the team, and that our concerns are valid and given the attention they need.

        Shelley W., Client for 19+ years
      • High level of service & commitment

         

        Digital Seattle is proactive in the maintenance and security of our network and systems... and keep us ahead of the game by ensuring our software and hardware is working at peak performance. Keeping our systems running without down time is extremely critical. Their level of service and expertise is fantastic. I think we all sleep a bit better at night knowing we have true IT professionals working on our behalf!

         

        Everyone is very friendly and helpful. We also like the fact that they offer other services; such as the recent upgrade of our phone system to a cloud based system that saved us a significant amount of money, while providing ease of use and all the features you'd expect in very high end systems. We highly recommend their services! Having worked with DS for many years now, we really appreciate the consistent high level of service and commitment to keep us running smoothly! Thank you!

        Mitch M., Client for 9+ years
      • Positive change, Stability & Peace of Mind

         

        Since retaining Digital Seattle in 2016 for our IT support, we have transitioned our business forward to a new server, desktop computers, and other devices supported by frequent off site backups. Our employees have also become more efficient due to our immediate access to IT professionals. All of this positive change came about after a thorough review, followed by qualified recommendations from Voiko Tanev and his IT specialists. It is reassuring to know that our network is constantly monitored for updates, issues, security and firewall optimization. Thank you for providing tremendous stability and peace of mind with this aspect of our business.

        Carin K., Client for 3+ years
      • Clear Professionalism & Efficiency

         

        In contrast to our past providers, Digital Seattle’s professionalism was apparent from the first day we sat down to talk with them about a potential collaboration. Their knowledge of the industry is up to the minute, and their staff is very experienced. They have solved every single computer, network or server related problem our staff has experienced since we brought them on, and they have done it fast. Several times they identified a hacking threat that could have cost us many thousands of dollars, and neutralized it. 

         

         For a fair fee, they have given us an iron clad disaster recovery backup system, cyber security, all-hours access to fast tech support from knowledgeable staff (even when most of us are working from home), and we now have state of the art hardware. If any architecture firm is not covered in these areas, their risk is huge. Digital Seattle has given us peace of mind that has allowed us to conduct business quickly and efficiently even when working remotely.

        Larry J., Client

      Latest Blogs

      Does Your Organization Have Enough Bandwidth?

      Does Your Business Have Enough Bandwidth?

      Obviously, if your business is experiencing bottlenecks, the answer to this question is no. Unfortunately, many organizations will simply adjust and adapt to these inefficiencies and “make it work” (to a point, at least). Despite this, you need to be sure that you at least know how much bandwidth your business should have to meet its needs.

      In addition to this, it is important to be sure that your Internet service can support your needs. With so many options—including Digital Subscriber Line (DSL), Cable Modem, Fiber, Wireless, Satellite, or Broadband over Powerlines (BPL), and more—you need to know if your capacity is sized to match your consumption, and that you’re getting all you can for your investment.

      Digital Seattle can help you figure this out by evaluating your broadband needs and work with your ISP to ensure you’re getting everything they should be delivering.

      When it comes to your broadband, here are some important things to keep in mind:

      Run a Speed Test

      A speed test is a great way to establish your current access to bandwidth and whether it is sufficient for your productivity. An internet consultant will have plenty of testing tools to use, but you should also take a moment to visit speedtest.net or another speed testing utility to help inform your conversation with them.

      Here are some measurements to examine:

      • Ping, or latency, is how you measure the reaction time of your connection. For instance, how quickly a webpage can recognize that another tab has been opened. Issues here could come from your Internet service provider (ISP), an improperly configured firewall, router, or modem, and your overall bandwidth. A ping of about 20ms is good, as a lower ping indicates a better-performing connection.
      • Upload and download speed are another important consideration, as the speed of the data that you push out of and pull into your computer will help you evaluate your bandwidth. As downloads are typically more common than uploads in the business setting, it is normal for bandwidth to be more focused on downloads.

      How Wi-Fi Will Factor In

      Wi-Fi is a significant utility in any office, especially with the mobility that so many offices rely on nowadays—particularly when personal space is as large of a concern as it is now. This makes the prospect of losing connection in the office such an issue.

      Unoptimized wireless can seriously hinder business productivity, and these issues are only worsened by insufficient bandwidth. Productivity issues are often the inciting factor behind the use of shadow IT, where these obstacles lead employees to install and utilize unapproved software without your knowledge.

      Does Your Business Need More Than You Have?

      If its bandwidth is insufficient for its needs, your business simply won’t have the capability to support its services sufficiently for your customers. In this way, your bottom line could be seriously impacted by any holdbacks—especially with so many of your customer-focused services being based online.

      Your broadband is what also allows your team to work productively. Today’s popular conferencing solutions require a large amount of bandwidth to work effectively, and while VoIP isn’t all that resource intensive, it does require some reliable bandwidth availability. Without the resources to support your processes, they are guaranteed to become a problem sooner or later.

      Lean on Us for Help with Your Connectivity

      It isn’t a secret that the Internet plays a mammoth role in modern business, in such a way that a prepackaged, one-size-fits-all strategy just won’t sufficiently fill. With Digital Seattle in your corner, you’ll have a resource to turn to so that you are sure to get the connectivity you need to compete and grow.

      For any assistance with your company’s use of technology, give us a call at (206) 709-9556 today.

      Learn More

      Tip of the Week: Highlighting Messages in Outlook

      Examining the Email Issue

      We’ve all been there: staring down an inbox filled to bursting with messages. Mixed with the important ones are promotional messages, internal messages that you don’t need to know about right now, and all the ones that you’ve kept for future reference. This can make it very difficult to keep track of where to find these messages and the like.

      Fortunately, Outlook has a feature that enables a user to automatically highlight certain messages based on certain conditions. That way, when scanning your inbox messages, they’ll stand out and be easier to find.

      How to Highlight Messages

      So, you have a message that you need to pay attention to. For the sake of our example, we’ll say it’s from your direct manager, the person you regularly report to.

      • In Outlook, locate the View menu at the top of the window. Doing so will give you access to your View Settings. Click into them.

      • From there, click into the Conditional Formatting option. You’ll see a list of preloaded options included with Outlook, along with buttons that say Add, Delete…, Move Up, and Move Down. Click Add.

      • You’ll see a new rule added to the list of options called Untitled. Rename it to whatever works for your purposes.

        For this example, we’ll call it Manager.

      • Click the button that says Condition… to establish when this rule comes into play. This can be based on a variety of options: whether a word or phrase is included in specific parts of the message, who it is from, the time it was sent, and even whether the message was directed to you specifically or to a larger group of recipients. Some of these can be disabled by unchecking the appropriate box or leaving the field blank.

        Let’s stick to simply specifying that these messages are ones sent directly to you, from your manager.

      • You’ll be brought back to your list of rules in Conditional Formatting. With your Manager rule still selected, click the Font button.

      • There, you can adjust the way messages that meet your conditions will appear in your inbox. You can change the font, the font style, its size, add strikeout or underline effects, and even change its color. In this example, we’ll simply say that the messages should be highlighted in red.

      • Click OK once you’re satisfied, continuing to do so until all the dialogue boxes are resolved.

      You should then see your changes reflected in your inbox. In our case, any messages coming from your manager should appear red in your inbox list, making them much easier to see. Rinse and repeat for any other messages you want to be able to pick out quickly from the group, and your emails should be far more manageable.

      Don’t forget to subscribe to our blog for a reminder whenever we’ve posted something new, and for any more assistance with your business’ IT, reach out to Digital Seattle at (206) 709-9556!

      Learn More

      The Power Button is Capable of More Than On/Off

      What the “Power” Symbol Means

      The symbol that appears on the power button looks somewhat unique. However, this makes more sense when you consider that it’s just what you get when you smoosh the “|” for on and the “O” for off into a single symbol.

      How the Power Button Can Be Used

      Hopefully, you’ve already learned that your power button should really only be used to power up your system, or—if no other options are available—to power off the device after all your work is saved and your programs are all closed out (again, only as a last resort). Whenever you can, it is better to use the shut down option nestled into the operating system.

      We take this so seriously because abusing the power button is just a convenient means to abuse the device itself. Improperly powering down your system in this way can lead to file corruption and potentially give the device a hard time when you start it back up.

      Of course, with help from a technician, it is possible to remap your power button to do something different when it is pressed if you so choose.

      Remapping Your Power Button

      You have the capability to change your power button’s functionality, allowing you to set it to do something other than turn off your system when it is pressed—or, if you’re working with your laptop, your lid is closed when it's plugged in or running on stored battery power. In your Control Panel, under Hardware and Sound, find your Power Options and Choose what the power button does.

      Your options as to its function include:

      • Do nothing
      • Sleep
      • Hibernate
      • Shut Down (when pressing the power button on a laptop)
      • Turn off the display (when pressing the power button on a laptop)

      Make sure you Save changes so that your settings are properly applied.

      Interested in finding out more about your technology and how it can most benefit your business? Give Digital Seattle a call at (206) 709-9556 to find out more.

      Learn More

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      Latest Blog Entry

      A lot of business is being conducted over the Internet right now, in terms of communication and transactions alike, which makes a business’ capability to remain connected to its clientele even more important. Now is not the time to wonder if your business is as connected as ...

      Latest News

      Digital Seattle Adds More Competencies To Their Preferred Partner Status!

      Digital Seattle Inc. Announces that we have become a Preferred Partner in Dell's PartnerDirect program, certified in Network Security, Servers, and Workstations.

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