The Greater Seattle Area IT Experts


We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help businesses like yours increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Managed IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

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Cloud Hosting Solutions

Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.

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Your data is your business...protecting it is ours.

At Digital Seattle, we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

Managed IT Questions?

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      • Who Are We?
      • Refer A Friend
      Who Are We?

      It's Nice To Know Who You're Working With, We Get That

      Digital Seattle understands that making a decision means putting your trust in us. We encourage you to find out more about our company and read testimonials from our many satisfied customers!

      About Digital Seattle
       

      Refer A Friend To Digital Seattle!

      Do you know someone who you think my benefit from our services? Let us know and we will get in touch with them!

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      What Our Clients Say

      • President
        Seattle, WA
        Building Owners and Managers Association Seattle King County

        Digital Seattle has been our computer technologies support partner since 2003 assisting us with our network setup and administration, IT support and even our upgrade purchases. Digital Seattle's support service has been prompt and reliable and they have always been able to meet our IT business needs.

      • Principal
        Seattle, WA
        Bohlin Cywinski Jackson

        We've found Digital Seattle's staff to listen carefully to our needs and to be highly responsive, knowledgeable, and innovative in their recommendations and service. We've worked with them for all of our technology needs ranging from installing infrastructure, servers… to maintenance, repair and planning. I would be delighted to recommend Digital Seattle for any of these services.

      • Office Manager
        Everett, WA
        Computer Power and Service, Inc.

        What I like most is how responsive, professional and friendly the staff is. Digital Seattle has made some technological recommendations for us that have worked incredibly well... The services that Digital Seattle provides leave us with a peace of mind with regards to frequent backups, the ability to reach an engineer in a short amount of time and their ability to solve our PC and network issues.

      • Administrative Assistant
        San Francisco, CA
        Alber Seafoods

        ... With past experiences, we were doubtful that we would be able to reach anyone for assistance. To our surpise though, regardless of the time, a tech will usually call us back within a reasonable amount of time to help us troubleshoot.. Digital Seattle is quick in responding to our IT needs. The techs are prompt and extremely patient, and have excellent team work... It makes people like me with very basic computer knowledge not feel intimidated or uncomfortable when working with them.

      • General Manager
        Seattle, WA
        Inn At The Market

        I like that the Digital Seattle team is trained in our technologies, they know our infrastructure. I can call and talk to them and get results- they are not rookies.

      Latest Blogs

      Tip of the Week: Windows 10 Improvements to Try

      Unpin from Start
      Let’s face it - there really isn’t much need for your users to have an Xbox app on their work devices… or Candy Crush Soda Saga, or even Solitaire, for that matter. Fortunately, many of them can be removed from the Start Menu, and many uninstalled completely.

      Try right-clicking on those Live Tiles that you have no need for. In the menu that appears, you may see two possible options, Uninstall and Unpin from Start. Some apps may not be able to be fully uninstalled, but all should be able to be removed (or unpinned) from the menu. As a result, there’s that much less left to distract you and your staff, leaving you with a better chance of productivity.

      Dictation
      If you tend to be a talker, sometimes typing may not be your cup of tea. Windows allows you to dictate your text, rather than type it, in many applications. To enable this feature, access your Settings, and from there, Time & Language > Speech > Related settings. There, you’ll find Speech, inking and typing privacy settings. From there, you can enable your speech services.

      Once that is done, you can activate Cortana’s listening feature by pressing Windows Key + H whenever your cursor is in a text box.

      Focus Assist
      Staying focused can sometimes be difficult, especially when there’s a notification popping up each time you get back in the groove. However, in Settings > System > Focus Assist, you can turn notifications on and off based on their priority. You can even set automatic rules based on time, location, and activity, and have a summary pop up once Focus Assist is turned off.

      Cortana, Decision-Maker
      This one’s a little sillier, but you can utilize Cortana to help you make split-second decisions. Activate Cortana, and input (through either voice or text) “Flip the Coin.” Cortana will provide you with the result, making your decision-making process that much easier - just make sure you have your options in mind!

      Clearly, there’s a lot to Windows 10 that can assist with everything from productivity to simple decision-making. What other hidden features do you know about? Share them in the comments!

      Learn More

      During the Holidays, Cybersecurity Matters at Work and Home

      As a Consumer
      Let’s face it, the Internet is a fantastic resource for the savvy shopper to use as a means of identifying where the best deals are, be it online or in-store. However, when browsing openly in such a way, you need to ensure that you are doing so as securely as possible.

      There are, of course, the more basic steps: making sure your anti-virus software is up-to-date and activated, practicing good password hygiene and strength. In addition to these precautions, there are other measures you can take to help keep the holidays merry and bright, free of a cyberattack.

      While you’re browsing, you want to make sure that you are as defended as possible, and that you are browsing intelligently as well. The bar where the website’s URL appears should have a locked padlock somewhere in it, indicating that the website is secure and any data you input (like credit card information, for example) is protected behind encryption. Furthermore, as convenient as a free Wi-Fi connection may seem, it isn’t going to be worth your data being infected as a result.

      As a Business’ Representative
      Of course, the focus on consumerism that permeates this time of year doesn’t for a moment mean that businesses get a pass when it comes to potential cyberattacks. The holiday season means nothing to attackers, and will not prevent them from leveraging everything they’ve got against your business’ interests. This effectively makes it a requirement for any business to have policies to counteract some of a cybercriminal’s efforts.

      These policies should address a couple things, the first of which ensuring that all of your business’ defenses are updated and activated.

      Whether it’s your antivirus, your remote access solution, or anything in between, your entire network needs to be maintained and kept up-to-date. This means that any patches that have been released for your solutions should also be applied in addition to regular updates as they are made available.

      Your users also need to play a role in your cybersecurity. With the holidays so close, there is likely to be an increase in holiday-themed scams and phishing attempts. A few simple lessons in best practices will help to keep your users aware of these efforts and how to prevent them. Anyone with network access should also be required to authenticate their identity a few times through various means.

      Of course, it can also be challenging for a business to keep all this up while simultaneously attending to their regular operations. That’s why we do what we do at Digital Seattle. Give us a call at (206) 709-9556, and have a happy and healthy holiday this year.

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      Gift Card Scam Making Problems for Holiday Shoppers

      A Great Way to Give a Gift
      Many of us have utilized the gift card to extend our appreciation for friends, co-workers, and loved ones, and they are typically a pretty well-received gift. The problem is that a lot of money is being diverted from the gift giver, not to the recipient, but to third-party scammers. The IRS has been forthcoming on this issue, stating that gift cards “are the currency of criminals”.

      What Is the Scam?
      Unfortunately, there are several. The first one we’ll go into briefly (just because you should know about it) requires hackers to go to the store, get all the information off of the card, physically scrape off the little foil sheet to expose the security code, replace the foil sheet, and wait. Eventually the card will get filled, and if the hacker hadn’t triggered the security measures by repeatedly checking the account associated with the card, they would have access to whatever funds were put on the card by the provider.

      Another scam we are seeing a lot of is effectively laundering money with cards. The FTC’s website itself identifies one of the big problems: “Gift cards are for gifts, not payments.” How this works is that a scammer will call a potential victim up and give them horrible, or incredible, news to get the victim out of a pragmatic mindset and then take advantage of his/her distraction by making them pay using a loadable gift card. If anyone wants you to pay with a gift card, STOP immediately, it’s a scam. Gift cards are the number one payment method imposters demand. Much like the phishing scams that extort sensitive information from users via email, these gift card scammers take untraceable money via fraud.

      The last scam, and the one we are most concerned about as faithful gift card supporters is one where a host will turn computers and Internet of things devices on the websites where consumers access their gift card balances. This botnet attack continually tests the system with millions of combinations of gift card account numbers and stolen PINs or passwords. The machines on the botnet are spread out enough, and mimic human behaviors well enough, to allow these hackers to get the money they want before they are detected. It is estimated by industry professionals that nearly 90 percent of login activity for online accounts that are set up to manage gift cards comes from botnet attackers.

      Protection
      There are actions you can take to protect yourself. You can buy your gift cards online. While it makes an already impersonal gift a little bit less personal, it could go a long way toward ensuring the recipient gets a gift. If you are going to buy gift cards at a store, make sure the packaging isn’t disturbed and that the foil hasn’t been removed from the security code. Finally, if you can, change the PIN on a card you have received as soon as possible after receiving it (and before using it).

      Digital Seattle’s IT professionals make a living keeping our clients from all manners of threats. If you want more information about how our managed IT services can work to keep your business safe, contact us today at (206) 709-9556.

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      Our Partners

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      Latest Blog Entry

      Windows 10 has a lot of features to offer a user, and more are being added all the time. We don’t want you to miss out on any, especially if they could help to streamline your business’ processes or your users’ experience. Here are four that you might find particularly handy...

      Latest News

      Digital Seattle Adds More Competencies To Their Preferred Partner Status!

      Digital Seattle Inc. Announces that we have become a Preferred Partner in Dell's PartnerDirect program, certified in Network Security, Servers, and Workstations.

      Read more ...

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