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Managed IT Services

IT support in Seattle, offering intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution and IT support available in Seattle.

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Cloud Hosting Solutions

Proactive IT support can reduce infrastructure costs, collaborate, allowing Seattle businesses to get more done with our unique cloud solutions.

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Who Are We?

It's Nice To Know Who You're Working With, We Get That

Digital Seattle understands that making a decision means putting your trust in us. We encourage you to find out more about our company and read testimonials from our many satisfied clients!

About Digital Seattle
 

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You Can’t Win ‘Em All, but You Can Be Ready

Get Every Tool You Need in the Cloud

There are many tools that can help you be successful. Certain specific tools can help you build a more efficient business pretty rapidly. For years, software tools would require buying a license for the year, but today, this situation is much different because of the cloud. Nowadays, any tool you could possibly use is available as a SaaS offering.

What is SaaS?

SaaS stands for Software as a Service. Essentially,  most software developers make their products available through a cloud platform that they host, manage, and maintain for a monthly rate. The more advanced the technology, the more you pay. For example, there are plenty of free open-source software out there that you can use, but much of those offerings may not integrate with other software or it may not have the advanced features of other applications. 

SaaS can present a few major opportunities for any organization. In fact, you can get about anything you want in the cloud nowadays. You can get productivity tools, advanced tools such as AI, and communications tools like email and VoIP (Voice over Internet Protocol). Let’s take a look at four major benefits SaaS can provide:

Cost Effectiveness

One of the main benefits of the cloud in general, and SaaS in particular, is that without massive investment and with generally average technology, organizations can get access to applications that can help them compete with larger, more well-funded companies. 

Scalability

Another major advantage is that an organization can scale its tools at the drop of a hat. By adding and subtracting tools that usually come on a month-to-month contract, an organization can quickly rearrange its computing resources to meet the needs of its business. 

Accessibility

Since SaaS resources are hosted on an offsite data center, they are available anywhere with a reliable Internet connection. People can access these applications from their desks at work, their home computers, or, in many cases, even their smartphones. 

Management and Security

The provider manages SaaS resources, meaning that you don’t incur the cost and responsibility of managing the underlying infrastructure, the software updates, and the system's security. You simply gain access to the digital resources you purchase.

If you want to win in today’s digital marketplace, you must embrace the digital tools that prospective customers require. To learn more about how Digital Seattle can help you position yourself aggressively to win more than you lose, call us today at (206) 709-9556.

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AR Sets Up a New Reality

Enhanced Customer Engagement

Augmented reality opens up new dimensions for customer engagement by providing immersive and interactive experiences. Retail businesses, for instance, can utilize AR to allow customers to virtually try out products before making a purchase. This technology enables consumers to visualize how furniture might look in their living room or how a pair of shoes fit without trying them on. This not only enhances the overall shopping experience but also reduces the likelihood of product returns, thereby improving customer satisfaction.

Revolutionizing Training and Development

AR can revolutionize employee training by creating simulated, real-world scenarios. For industries such as manufacturing or healthcare, where hands-on experience is crucial, AR offers a safe and cost-effective way to train employees by overlaying digital information onto physical objects via a smartphone or other device. This technology can allow employees to learn and practice in a controlled environment, reducing the risk of errors. This not only accelerates the learning process but also boosts retention and proficiency.

Efficient Remote Collaboration

With the rise of remote work, businesses are increasingly seeking ways to facilitate effective collaboration among team members located in different geographical locations. Augmented reality can bridge this gap by enabling virtual collaboration. Employees can use AR devices to share real-time information, collaborate on projects, and even visualize 3D models collectively. This not only helps you build better teamwork but also enhances communication and problem-solving, ultimately contributing to increased efficiency and productivity.

Optimizing Maintenance and Repairs

In industries such as manufacturing, energy, and aviation, maintenance and repairs are critical aspects of operations. AR can play a pivotal role in optimizing these processes by providing technicians with real-time information and step-by-step guidance. Through AR-powered devices, technicians can access relevant data, schematics, and instructions while working on equipment, reducing downtime and minimizing the risk of errors. This not only improves the efficiency of maintenance tasks but also extends the lifespan of equipment.

AR is the future of many technologies out there and if you can use this innovative tool to enhance your business, you should try. If you would like more information about new and innovative tools that can make a big difference in your bottom line, give Digital Seattle a call at (206) 709-9556 today.

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Proactive Management Has Several Benefits

Understanding Downtime

Downtime in a business context refers to any period during which employees are unable to perform crucial business functions, hindering their ability to contribute to revenue generation. From an information technology perspective, downtime occurs when users cannot access the computing resources invested in by a company. This issue is among the most costly in the realm of business-related challenges and can impact operational effectiveness long after the incident has been resolved.

Defining Proactive Maintenance

To ensure optimal uptime for a business' technology, it must be actively managed and maintained. Adopting a proactive approach, where technology issues are addressed before they disrupt operations, minimizes the impact of downtime-induced losses. By staying ahead of potential breakdowns in information systems, businesses can maximize uptime and enhance overall productivity.

Implementation of Proactive Maintenance

By leveraging advanced technology, IT administrators can systematically monitor every aspect of the technology infrastructure. This proactive monitoring allows them to identify and resolve issues before they lead to any downtime. While technology may not always function flawlessly, proactive management can prevent various challenges, including downtime, increased costs, revenue loss, and more.

Key Benefits of Proactivity

The primary advantage of a proactive approach is the preservation of continuity, ensuring the business operates without unplanned interruptions. By avoiding system failures and maintaining consistent uptime, businesses create an environment conducive to success. Uninterrupted operations often result in improved performance and increased productivity among employees.

An Analogy to Emphasize Proactivity 

Comparing business information systems to a car highlights the importance of proactivity in sustaining reliable operations. Similar to regular maintenance extending the lifespan and reliability of a car, proactive IT management prevents minor issues from escalating into major problems. This analogy underscores the long-term benefits of a proactive approach to IT.

For further insights into how Digital Seattle maintains a proactive stance to empower clients and save costs, feel free to contact us today at (206) 709-9556.

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Latest Blog Entry

Mindset is important regardless of what someone is doing, but it plays an especially important part in the workplace. This only becomes more true when that workplace is distributed, and work is actually done in the worker’s home. Let’s go into the kind of perspective you wan...

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Channel Future MSP501 recognition

Digital Seattle, Inc., is proud to announce its inclusion in the prestigious Channel FutureMSP501 2023 listing!

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