Careers at Digital Seattle

Digital Seattle is a computer network consulting company which specializes in supporting small to medium-sized businesses in the greater Seattle area. If you wish to be a part of a challenging and stimulating work environment and customer satisfaction is your top priority, we would like to hear from you. Please e-mail us your resume, cover letter and salary requirements to careers@digitalseattle.com or mail to:

Digital Seattle, Inc.
Attn: Human Resources
5501 4th Avenue S., Ste. 205
Seattle, WA 98108

No phone inquiries, please

Current Job Openings:

Computer Network Support Technician

Posted: 08-01-2009

Skills:
MS Win XP/2003/2008/Vista OS; MS Exchange 2003/2007; MS SBS 2003/2008; Symantec BackUp Exec; Symantec AntiVirus; MCP required; MCSE, CCNA, Certified A+ desirable; Connectwise; N-Able

Job Description:
Digital Seattle is seeking a highly motivated and experienced computer support technician with superior customer service skills.

Responsibilities Include:

• Help Desk - Providing Clients with telephone, remote and on-site technical support
• PC Installation, Configuration and Troubleshooting (Win XP/Vista)
• Installation, Configuration, Troubleshooting and Monitoring of Clients' BackUp systems (Symantec BackUp Exec and Acronis True Image)
• Installation, Configuration, Troubleshooting and Monitoring of Clients' AntiVirus software (Symantec, Trend Micro, McAfee)
• Assist in Installation and Configuration of MS Win 2003/2008, MS Exchange 2003/2007 and MS SBS 2003/2008 Servers
• Active Directory Administration
• Monitoring of Client System logs and activity reports on all Client Servers
• Provide basic troubleshooting of Connectivity issues for Cisco PIX and Cisco ASA firewalls
• Management and Tracking of Client Hardware/Software Inventory
• Must be able to respond to network outages, scheduled installations, and maintenance activities during off-hours.
• 24x7support may be required on a rotating, scheduled basis

Qualifications:

• Strong Windows XP/2003/Vista OS and Computer Support/Configuration skills
• Minimum 3+ years installation, configuration and support of MS Win 2003/2008 Servers
• Minimum 3+ years installation, configuration and support Symantec BackUp Exec
• Minimum 3+ years installation, configuration and support Symantec AntiVirus
• Experience with Connectwise desirable
• Experience with N-Able desirable
• Excellent communication skills, both written and verbal, with positive client- focused outlook and tolerance for high-stress situations

Education/Certifications:

• Computer or related technical degree from an accredited institution or equivalent work experience and practical knowledge
• MCP required
• MCSE, CCNA and Certified A+ desirable
• Must have a valid driver's license to operate company vehicles

Employee Benefits:
Competitive salary and bonuses. Vacation, health, vision and dental, health club allowance, cellular allowance, on-going training opportunities, casual business dress, free parking.

All applicants must be currently eligible to work in the US